Effects of Business Mergers on Employee Loyalty in Selected Companies Listed at the Nairobi Securities Exchange

Authors

  • Kirima Lucy Karimi

Keywords:

conglomerates, disposition, loyalty, merger, sef-efficacy, self-esteem

Abstract

The main objective of this study was to establish the effect of business mergers on employee loyalty in selected companies listed at the Nairobi Securities Exchange. Descriptive research design was used in this study. The target population of the study comprised of employees in the management level of three companies listed at the Nairobi securities Exchange that embraced mergers between the years of 2002 -2011. The sample consisted of top level managers, middle level managers and lower level managers in different departments. Data was collected using questionnaire. Both stratified and random sampling was used to obtain a sample size of 54 out of a target population of 308 respondents. Data was analyzed using descriptive statistics and the findings were presented using tables, charts and figures. The study found out that organization culture affect the employees and also culture differences affects employees loyalty.More so,if the management involved the employees in the merger process the process would be successful and the way the informationabout merger is communicated to the employees is very impotant.

How to Cite

Effects of Business Mergers on Employee Loyalty in Selected Companies Listed at the Nairobi Securities Exchange. (2019). Global Journal of Management and Business Research, 19(E1), 41-46. https://journalofbusiness.org/index.php/GJMBR/article/view/2676

References

M Albizzati, R Sias (2004) Impact of Internet on Customer Loyalty in Swedish Banks.

J Badrtalei, D Bates (2007) Effect of organizational cultures on mergers and acquisitions: The case of DaimlerChrysler.

T Balmer, S Dinnie (2000) The analysis of antecedents of customer loyalty in the Turkish mobile telecomniunication market.

Tabassum Tamanna (2002) Consumer Perceptions and Expectations of Service Quality: Assessment through SERVQUAL Dimensions. 3(2).

Hitt, C Clifton, B Thuraisingham (2001) Emerging Standards for Data Mining.

J Hurtt, M Colgate, K Stewart, R Kinsella (2000) Customer defection: a study of the student market in Ireland.

F Lynch, C Lind (2002) Multilayer Feed-forward Networks AreUniversal Approximations.

Mitchell Marks, Philip Mirvis (2011) A framework for the human resources role in managing culture in mergers and acquisitions. 50(6), 859-877.

Brent Muirhead, J Skelton (2013) College Writing Rubrics. 4(2), 6-10.

E Shanmuagn, M Brown, J Kros (2005) Building Data Mining Applications for CRM.

J Sirower (2007) J.P. Guilford, Fundamental Statistics in Psychology and Education. Third Edition. Mac Graw-Hill Series in Psychology. New York, Mc Graw-Hill Book Company, 1956, XI p. 565 p., 47/-.. 22(7), 748-748.

Effects of Business Mergers on Employee Loyalty in Selected Companies Listed at the Nairobi Securities Exchange

Published

2019-02-14

How to Cite

Effects of Business Mergers on Employee Loyalty in Selected Companies Listed at the Nairobi Securities Exchange. (2019). Global Journal of Management and Business Research, 19(E1), 41-46. https://journalofbusiness.org/index.php/GJMBR/article/view/2676