A Case Study on Front Office Staff Service Quality Improvement as New Trends for Best Customer Satisfaction in Hotel Radisson Blu Kaushambi, Ghaziabad

Authors

  • Varun Sharma

  • Rohit Jaswal

  • Prof. (Dr.) Rajiv Mishra

Keywords:

customer preference, fine dining restaurant, quick service restaurant

Abstract

Customer satisfaction is defines that how customers are satisfied with a company's products, services, and capabilities. Customer satisfaction information, including surveys that helps the department to findout the actual problem and start working on it overall at the end it increases the overall value of the hotel

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How to Cite

A Case Study on Front Office Staff Service Quality Improvement as New Trends for Best Customer Satisfaction in Hotel Radisson Blu Kaushambi, Ghaziabad. (2022). Global Journal of Management and Business Research, 22(F2), 29-32. https://journalofbusiness.org/index.php/GJMBR/article/view/102217

References

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R Jaswal, M Dash, C Sharma A Study of Impact of COVID-19 on in Room Dining of Delhi/NCR Hotels. 163.

C Sharma, M Dash, R A Study on Curative Aspects & Health Benefits of Traditional Beverages from North India. 76.

A Case Study on Front Office Staff Service Quality Improvement as New Trends for Best Customer Satisfaction in Hotel Radisson Blu Kaushambi, Ghaziabad

Published

2022-08-05

How to Cite

A Case Study on Front Office Staff Service Quality Improvement as New Trends for Best Customer Satisfaction in Hotel Radisson Blu Kaushambi, Ghaziabad. (2022). Global Journal of Management and Business Research, 22(F2), 29-32. https://journalofbusiness.org/index.php/GJMBR/article/view/102217