Training Situation and its Impact on Banking Operation in Bangladesh: A Study on Dhaka City

Ishita Roy; Shuvhon Kumar Pall

Authors

Ishita Roy
Shuvhon Kumar Pall

Keywords:

training, effective, banking sector, employee and operation

Abstract

In Bangladesh, the banking industry is becoming more competitive than ever. The public and the private sector banks are chasing each other for their accomplishment. It is the age of globalization. So, for coping with the challenge of globalization, the banking sector should use more innovative progress. And for this progress, the employees should be well groomed with useful training. Training is the strategy for helping the bank employees to develop their personal and organizational knowledge, skills, and abilities. An efficient and effective training program improves the quality and efficiency of the employees. This study explores the training situation and its impact on banking operations in Bangladesh. Accomplishing these objectives, 150 employees of the public and the private banks are selected from different areas of Dhaka city. Among these employees, there are managers, senior officers, junior officers, and cash officers. It was found that the male employees (85.3 percent) have more impact on training satisfaction than the female (14.7 percent) employees. The designation is also an important variable which has a highly significant effect on training satisfaction another significant finding of this study about 79 respondents say that the job rotation is the best besides the other training programs.

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How to Cite

Training Situation and its Impact on Banking Operation in Bangladesh: A Study on Dhaka City. (2020). Global Journal of Management and Business Research, 20(A6), 11-20. https://journalofbusiness.org/index.php/GJMBR/article/view/3080

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