Knowledge Management Practices and Family Business Profitability: Evidence from Lagos State, Nigeria

Authors

  • Olubiyi, Timilehin Olasoji

Keywords:

family business, knowledge management, lagos state, profitability, resources

Abstract

Context observations have indicated that family businesses are common in Nigeria and their going concern has generated academic debate and public discourse. Nevertheless, the factors orchestrating profitability in these family businesses are divergent and geographically diverse. One of the major issue to which this can be attributed to is the rarity of proper knowledge management practices. This paper adopted survey research design. Target population comprised of 503 selected SMEs operating in Lagos State and Yamane sample size method was adopted. Data was collected through the use of structured questionnaire adapted and validated for the study. The Cronbach's alpha coefficient for the constructs ranges between 0.850 and 0.775. The questionnaire response rate was 93.2%. The data were analyzed using descriptive and inferential (Pearson product moment correlation and regression analysis) statistics. The analysis of the data revealed that knowledge management practices had a significant effect on the profitability of family business (R 2 =0.614, F (6, 461)= 125.006) ; p

How to Cite

Knowledge Management Practices and Family Business Profitability: Evidence from Lagos State, Nigeria. (2019). Global Journal of Management and Business Research, 19(A11), 21-31. https://journalofbusiness.org/index.php/GJMBR/article/view/2872

References

A Adediran, M Josiah, Y Bosun-Fakunle, O Imuzeze (2012) The impact of working capital management on the profitability of small and medium scale enterprises in Nigeria. 6(1), 61-69.

M Alavi, D Leidner (1999) Knowledge management systems: Emerging views and practices from the field communications of the AIS.

S Al Ahbabi, S Singh, S Balasubramanian, S Gaur (2019) Employee perception of impact of knowledge management processes on public sector performance. 23(2), 351-373.

Nor Alias, Ahmad Mansor, Azmi Rahman, Abdul Ahmad, Ahmad Samsudin (2018) The Impact of Knowledge Management towards Employee's Job Satisfaction. 8(9), 245-265.

Sayyed Allameh, Saba Abbas (2010) The Relationship Between Knowledge Management Practices And Innovation Level In Organizations: Case Study Of Sub-Companies Of Selected Corporations In The City Of Esfahan. 6(1), 89-98.

Ronald Anderson, David Reeb (2003) Founding‐Family Ownership and Firm Performance: Evidence from the S&P 500. 58(3), 1301-1328.

N Aruna (2015) Problems faced by Micro, Small and Medium Enterprises -A special reference to small entrepreneurs in Visakhapatnam‖. 14(4), 43-49.

Olalekan Asikhia (2010) SMEs and poverty alleviation in Nigeria: Marketing resources and capabilities implications. 13(2), 57-70.

N Aziz, N Lotfi, A Dahlan (2015) Empirical study on the culture of successful knowledge creation and knowledge sharing in institute of higher learning. 3(1), 298-303.

Rodrigo Basco, María Pérez Rodríguez (2009) Studying the Family Enterprise Holistically. 22(1), 82-95.

R Bosua, K Venkitachalam (2013) Aligning strategies and processes in knowledge management: a framework. 9(2), 185-197.

Richard Beckhard, W Gibb Dyer (1983) Managing continuity in the family-owned business. 12(1), 5-12.

Ganesh Bhatt (2001) Knowledge management in organizations: examining the interaction between technologies, techniques, and people. 5(1), 68-75.

Katiuska Cabrera-Suárez, Petra De Saá-Pérez, Desiderio García-Almeida (2001) The Succession Process from a Resource- and Knowledge-Based View of the Family Firm. 14(1), 37-46.

Piera Centobelli, Roberto Cerchione, Emilio Esposito (2017) Knowledge Management in Startups: Systematic Literature Review and Future Research Agenda. 9(3), 361.

World Bank (2011) The World Bank Annual Report 2011. (241).

Deepak Chawla, Himanshu Joshi (2011) Impact of Knowledge Management on Learning Organization in Indian Organizations-A Comparison. 18(4), 266-277.

F Chirico (2008) Knowledge accumulation in family firms: Evidence from four case studies. 26(4), 433-462.

James Chrisman, Franz Kellermanns, Kam Chan, Kartono Liano (2010) Intellectual Foundations of Current Research in Family Business: An Identification and Review of 25 Influential Articles. 23(1), 9-26.

J Cohen, K Olsen (2015) Knowledge management capabilities and firm performance: A test of universalistic, contingency and complimentarily perspectives. 42, 1178-1188.

T Davenport (2013) Process innovation: Reengineering work through information technology.

T Davenport, L Prusak (1998) Working knowledge: How organisations manage what they know.

H Darvish, M Mohammadi, P Afsharpour (2012) Cascading the Balanced Scorecard: The Cultural Challenges. 64, 159-174.

H Darvish, E Nazari (2013) Organizational learning culture-The missing link between innovative culture and innovations (case study: Sader at Bank of Iran). 65, 116.

Dursun Delen, Halil Zaim, Cemil Kuzey, Selim Zaim (2013) A comparative analysis of machine learning systems for measuring the impact of knowledge management practices. 54(2), 1150-1160.

P De Luca, M Rubio (2019) The curve of knowledge transfer: a theoretical model. 25(1), 10-26.

G Dyer (2006) Examining the "family effect" on firm performance. 19(4), 253-273.

M Emadzade, B Mashayekhi, E Abdar (2012) Knowledge management capabilities and organizational performance. 3(11), 781-790.

A Francis (1999) The Daughter also rises: How Women Overcome Obstacles and Advance in the Family Owned Business.

Mohamad Gholami, Mehrdad Asli, Salman Nazari-Shirkouhi, Ali Noruzy (2013) Investigating the Influence of Knowledge Management Practices on Organizational Performance: An Empirical Study. 10(2), 205-216.

Q Gu, T Jitpaipoon, J Yang (2017) The impact of information integration on financial performance: A knowledge-based view. 19(1), 221-232.

T Habbershon, M Williams (1999) A resource-based framework for assessing the strategic advantages of family firms. 12(1), 1-25.

Richard Harris, Rodney Mcadam, Irene Mccausland, Renee Reid (2013) Knowledge Management as a Source of Innovation and Competitive Advantage for SMEs in Peripheral Regions. 14(1), 49-61.

R Heck, K Stafford (2001) The vital institution of family business: economic benefits hidden in plain sight. 9-17.

R Hisrich, M Peters, A Dean (2008) Entrepreneurship.

James Hoffman, Mark Hoelscher, Ritch Sorenson (2006) Achieving Sustained Competitive Advantage: A Family Capital Theory. 19(2), 135-145.

Shelby Hunt, Robert Morgan (1995) The Comparative Advantage Theory of Competition. 59(2), 1-15.

C Juan, M Bou-Llusar, Segarra-Ciprés (2006) Strategic knowledge transfer and its implications for competitive advantage: an integrative conceptual framework. 3(7), 100-112.

K Kostopoulos, A Papalexandris, M Papachroni, G Ioannou (2011) Absorptive capacity, innovation, and financial performance. 64, 1335-1343.

Yung-Lung Lai, Maw-Shin Hsu, Feng-Jyh Lin, Yi-Min Chen, Yi-Hsin Lin (2014) The effects of industry cluster knowledge management on innovation performance. 67(5), 734-739.

Rosa Lombardi (2019) Knowledge transfer and organizational performance and business process: past, present and future researches. 25(1), 2-9.

Jane Lu, Xueji Liang, Mengmeng Shan, Xiaoya Liang (2015) Internationalization and Performance of Chinese Family Firms: The Moderating Role of Corporate Governance. 11(4), 645-678.

Jo Rhodes, R Lok, P Ya-Hui Lien, B Chi-Min, W (2008) Factors influencing organizational knowledge transfer: implication for corporate performance. 12(3), 84-94.

Nory Jones, John Mahon (2018) Knowledge Transfer and Innovation.

Giovanni Mangiarotti, Anne-Laure Mention (2015) INVESTIGATING FIRM-LEVEL EFFECTS OF KNOWLEDGE MANAGEMENT STRATEGIES ON INNOVATION PERFORMANCE. 19(01), 1550012.

Lynn Martin, Harry Matlay (2003) Innovative use of the Internet in established small firms: the impact of knowledge management and organisational learning in accessing new opportunities. 6(1), 18-26.

M Morris, R Williams, J Allen, R Avila (1997) Correlates of success in family business transitions. 385-401.

D Mojca, L Marina (2013) Knowledge creation in family businesses and its importance for building and sustaining competitive advantage during and after succession International Journal of Business Administration.

D Nilesh, N Yadav (2018) Training and Development and Its Impact on KSA (Knowledge, Skill, Ability). 6(3), 101-128.

Ikujiro Nonaka (1994) A Dynamic Theory of Organizational Knowledge Creation. 5(1), 14-37.

Ikujiro Nonaka, Hirotaka Takeuchi (1995) The Knowledge-Creating Company.

A Noruzy, V Dalfard, B Azhdari, S Nazari-Shirkouhi, A Rezazadeh (2013) Relations between transformational leadership, organizational learning, knowledge management, organizational innovation, and organizational performance: an empirical investigation of manufacturing firms. 64(5-8), 1073-1085.

R Ogbechie, F Anetor (2015) An Appraisal of Succession Planning in Family-Owned Businesses in Lagos State, Nigeria. 7(12), 1-5.

P Olson, V Zuiker, S Danes, K Stafford, R Heck, K Duncan (2003) The impact of the family and the business on family business sustainability. 18(5), 639-666.

Daniel Palacios‐marqués, Marta Peris‐ortiz, José Merigó (2013) The effect of knowledge transfer on firm performance. 51(5), 973-985.

Justin Paul, Sundar Parthasarathy, Parul Gupta (2017) Exporting challenges of SMEs: A review and future research agenda. 52(3), 327-342.

R Rajapathirana, Y Hui (2018) Relationship between innovation capability, innovation type, and firm performance. 3(1), 44-55.

A Rajneesh, K Kaur (2014) Knowledge Management and Firm Performance: A Descriptive Study. 2(4), 197-204.

B Rowe, G Haynes, K Stafford (1999) The contribution of home-based business income to rural and urban economies. 13(1), 66-77.

E Salami, O Mercy (2015) Knowledge management and organizational performance.

Ahmed Seleim, Omar Khalil (2007) Knowledge Management and Organizational Performance in the Egyptian Software Firms. 3(4), 37-66.

Thomas Senaji, Andrew Nyaboga (2011) Knowledge Management Process Capability: Operations Strategy Perspective. 15(3), 147.

B Shahbakhsh (2013) Knowledge management and its relationship with organizational performance. 5(2), 141-149.

K Shahzad, S Bajwa, A Siddiqi, F Ahmed, A Sultani (2016) Integrating knowledge management (KM) strategies and processes to enhance organizational creativity and performance an empirical investigation. 11(1), 154-179.

Mukhtar Shehu Aliyu, Halilu Bello Rogo, Rosli Mahmood (2015) Knowledge Management, Entrepreneurial Orientation and Firm Performance: The Role of Organizational Culture. 11(23), 140-152.

Sindhuja (2009) Family managed business versus non-family managed business. 38(1), 85-101.

D Teece, G Pisano, A Shuen (1997) Dynamic Capabilities and Strategic Management. 18(7), 509-533.

A Torres, S Ferraz, H Santos-Rodrigues (2018) The impact of knowledge management factors in organizational sustainable competitive advantage. 19(1), 453-472.

Shu-Mei Tseng, Pei-Shan Lee (2014) The effect of knowledge management capability and dynamic capability on organizational performance. 27(2), 158-179.

E Turban (2006) Information technology in management.

N Venkatraman, Vasudevan Ramanujam (1986) Measurement of Business Performance in Strategy Research: A Comparison of Approaches. 11(4), 801.

R Williams (2018) Measuring family business performance: research trends and suggestions. 8(2), 146-168.

J Xi, S Kraus, M Filser, F Kellermanns (2015) Mapping the field of family business research: Past trends and future directions. 11(1), 113-132.

Knowledge Management Practices and Family Business Profitability: Evidence from Lagos State, Nigeria

Published

2019-10-03

How to Cite

Knowledge Management Practices and Family Business Profitability: Evidence from Lagos State, Nigeria. (2019). Global Journal of Management and Business Research, 19(A11), 21-31. https://journalofbusiness.org/index.php/GJMBR/article/view/2872