Abstract

This study aims to ascertain the effect of satisfaction and commitment on engagement of employees in Nigerian banks with particular reference to First Bank Nigeria, PLC Asaba zone offices. First Bank of Nigeria, is a Nigerian multinational bank and financial services company. It is Nigeria#x2019;s largest financial services company serving wide range of strong customer base through nationwide branches as well as online services. Just like any big organization, First Bank Plc. is faced with the problem of developing and sustaining staff engagement through achieving a high satisfied and committed employee. The paper aimed at identifying various strategies and techniques of satisfaction and commitment of employees that bring the best engagement techniques out of employees. This study was carried out among the employees of First bank Nigeria Plc. Spanning through branches in Asaba, Nigeria. 120 well-structured questionnaires were administered in different areas in Asaba Nigeria where First Bank of Nigeria Plc is evenly represented in branches with a total of 108 questionnaires received back and passed through statistical analyses. Research questions were raised based on the research objectives and hypotheses. Multiple regression analysis was deployed to test the various hypotheses formulated in the study. The result showed that less satisfaction of the employees resulted to high commitment on employee engagement to work better. It was also found that worker#x2019;s perception on what is obtained in the organization will be a motivation to greater productivity for example financial motivation involving monetary rewards