Abstract

The presence of a Six Sigma system when integrating strategic factors into a Six Sigma activity improves the probability of successful implementation. However, few systematic studies have investigated the relationship between business strategy and Six Sigma. This paper presents a framework for linking Six Sigma with business strategy for the purpose of obtaining competitive advantage. To examine the conditions that are conducive to Six Sigma long- term success, we conducted workshop consensus activities and carried out Six Sigma strategy development. Using these workshop consensus activities, we integrated business strategy development into a Six Sigma implementation framework that allocates organizational resources to meet core customer requirements. The value of this paper lies in its observation that the factors of workshop consensus activities affect the link between Six Sigma and business strategy. As a strategic-oriented initiative, Six Sigma must be adapted and modified to fit an organizational strategy. To ensure Six Sigma successfully to fitting organizational strategy, it is essential to promote the workshop consensus activities as necessary.