The Influence of Customer Relationship Marketing on Customer Loyalty (Case of selected CBE,inJimma Zone)

Seid Hussen Ali

Authors

Seid Hussen Ali

Keywords:

customer relationship marketing, satisfaction, trust, communication, bonding, empathy and customer loyalty

Abstract

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The Influence of Customer Relationship Marketing on Customer Loyalty (Case of selected CBE,inJimma Zone). (2016). Global Journal of Management and Business Research, 16(E5), 11-21. https://journalofbusiness.org/index.php/GJMBR/article/view/2143

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