Customer Satisfaction and Service Quality Perception of Technology based-Banking Services: A Study on Selected Public Sector Banks in India.
Keywords:
customer service quality perception, business excellence, customer satisfaction, TBBS
Abstract
In recent time, we have witnessed that the World Economy is passing through some intricate circumstances as bankruptcy of banking
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How to Cite
Rajeev Kumar. (2015). Customer Satisfaction and Service Quality Perception of Technology based-Banking Services: A Study on Selected Public Sector Banks in India. Global Journal of Management and Business Research, 15(E5), 39–45. Retrieved from https://journalofbusiness.org/index.php/GJMBR/article/view/1705
Published
2015-03-15
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Articles
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Copyright (c) 2015 Authors and Global Journals Private Limited
This work is licensed under a Creative Commons Attribution 4.0 International License.