The Impact of Employeess Satisfaction on Companys Well-Being and Sustainability of the Company in the Long Run

Authors

  • Chung Jo Ey

Keywords:

employee satisfaction, company's perform-ance, customer's satisfaction, company's sustainability

Abstract

Nowadays, many business owners and companies realize that employees have now become one the most important assets of a company; their level of happiness and satisfaction will directly impact their working performance and affect company's overall performance and sustainability. It is crucial for companies to keep employees satisfied because it is one of the critical components to success. This article will discuss the factors that affect employees' satisfaction and the impact of their satisfaction to the company's well-being and sustainability of the company in the long run.

How to Cite

The Impact of Employeess Satisfaction on Companys Well-Being and Sustainability of the Company in the Long Run. (2014). Global Journal of Management and Business Research, 14(A7), 1-4. https://journalofbusiness.org/index.php/GJMBR/article/view/1457

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The Impact of Employeess Satisfaction on Companys Well-Being  and Sustainability of the Company in the Long Run

Published

2014-10-04

How to Cite

The Impact of Employeess Satisfaction on Companys Well-Being and Sustainability of the Company in the Long Run. (2014). Global Journal of Management and Business Research, 14(A7), 1-4. https://journalofbusiness.org/index.php/GJMBR/article/view/1457