Does Motivation Lead to Organizational Citizenship Behavior? a A Theoritical Review
Keywords:
extrinsic, intrinsic, employee performance, organizational citizenship behavior, motivation
Abstract
The theories of organizational citizenship behavior have been an area of interest of many scholars for decades. However, very little work has been done in this area to see if motives of various kinds lead to organizational citizenship behavior. This paper discusses definition of motivation and few popular theories of motivation. A thorough literature review is done to learn aspects of organizational citizenship behavior and its relationship with motivational concepts. It is found that both extrinsic and intrinsic motivation affects employee's commitment to organizational citizenship behavior. Factors like trust, leadership style, and changed attitude towards employees can increase OCB at workplace which will increase their performance and reduce turnover rate. The major limitation of the paper is that it is based on very limited number of scholarly reviews as little work has been done in this field. There is huge scope for potential researchers to conduct this research with primary data, across different culture and different industries which would give a complete understanding of the subject matter.
Downloads
- Article PDF
- TEI XML Kaleidoscope (download in zip)* (Beta by AI)
- Lens* NISO JATS XML (Beta by AI)
- HTML Kaleidoscope* (Beta by AI)
- DBK XML Kaleidoscope (download in zip)* (Beta by AI)
- LaTeX pdf Kaleidoscope* (Beta by AI)
- EPUB Kaleidoscope* (Beta by AI)
- MD Kaleidoscope* (Beta by AI)
- FO Kaleidoscope* (Beta by AI)
- BIB Kaleidoscope* (Beta by AI)
- LaTeX Kaleidoscope* (Beta by AI)
How to Cite
References
F. Abadi, M. Jalilvand, M. Sharif, G. Salimi, S. Khanzadeh (2011) A Study of Influential Factors on Employees' Motivation for Participating in the In-Service Training Courses Based on Modified Expectancy Theory. 2(1), 157-169.
I. Alhaji, W. Yusoff (2012) Organizational Commitment Literature Review. 3(1), 1-009.
Tammy Allen, Michael Rush (1998) The effects of organizational citizenship behavior on performance judgments: A field study and a laboratory experiment. 83(2), 247-260. https://doi.org/10.1037/0021-9010.83.2.247
A. Al-Zawahreh, F. Al-Madi (2012) The Utility of Equity Theory in Enhancing.
A. Al-Zu'bi (2010) A Study of Relationship between Organizational Justice and Job Satisfaction. 102-109.
Dorothea Ariani (2012) Comparing motives of organizational citizenship behavior between academic staffs universities and teller staffs banks in Indonesia. 7(1).
K. Baah, G. Amoako (2011) Application of Frederick Herzberg's Two-Factor Theory in Assessing and Understanding Employee Motivation at Work: a Ghanaian Perspective. 3(9), 1-8.
John Barbuto, Richard Scholl (1999) Leaders' Motivation and Perception of Followers' Motivation as Predictors of Influence Tactics Used. 84(3_suppl), 1087-1098. https://doi.org/10.2466/pr0.1999.84.3c.1087
J. Barbuto, J. Story (2011) Work Motivation and Organizational Citizenship Behaviors: A Field Study. 5(1), 23-34.
John Barbuto, Susan Fritz, David Marx (2000) A Field Study of Two Measures of Work Motivation for Predicting Leader's Transformational Behaviors. 86(1), 295-300. https://doi.org/10.2466/pr0.2000.86.1.295
C. Barnard (1938) The Functions Of The Executive.
T. Bateman, D. Organ (1983) Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee "Citizenship". 26(4), 587-595. https://doi.org/10.2307/255908
A. Battistelli, M. Galletta, I. Portoghese, S. Pohl, C. Odoardi (2013) Promoting organizational citizenship behaviors: the mediating role of intrinsic work motivation. 76, 205-226.
I. Beardwell, L. Holden, T. Claydon (2004) Human Resource Management a Contemporary Approach (4th ed.).
Walter Borman, Louise Penner, Tammy Allen, Stephan Motowidlo (2001) Personality Predictors of Citizenship Performance. 9(1-2), 52-69. https://doi.org/10.1111/1468-2389.00163
M. Davila, Celeste, Marcia Finkelstein (2013) Organizational Citizenship behavior and well being: preliminary results. 3(3), 45-51.
Jiing-Lih Farh, Chen-Bo Zhong, Dennis Organ (2004) Organizational Citizenship Behavior in the People's Republic of China. 15(2), 241-253. https://doi.org/10.1287/orsc.1030.0051
V. Ganta (2014) Motivation in the Workplace to Improve the Employee Performance. 2(6), 221-230.
Barry Gerhart, Meiyu Fang (2013) Pay for (individual) performance: Issues, claims, evidence and the role of sorting effects. 24(1), 41-52. https://doi.org/10.1016/j.hrmr.2013.08.010
Jill Graham (1991) An essay on organizational citizenship behavior. 4(4), 249-270. https://doi.org/10.1007/bf01385031
Pamela Harper (2015) Exploring forms of organizational citizenship behaviors (OCB): antecedents and outcome.
Muh. Ibrahim, Andi Aslinda (2013) Relationship Between Organizational Commitment and Organisational Citizenship Behavior (OCB) At Goverment-Owned Corporation Companies. 3(3), 35. https://doi.org/10.5296/jpag.v3i3.4379
A. Kamalian, N. Yaghoubi, J. Moloudi (2010) Survey of Relationship between Organizational Justice and Empowerment (A Case Study). 24, 165-171.
Daniel Katz (1964) The motivational basis of organizational behavior. 9(2), 131-146. https://doi.org/10.1002/bs.3830090206
Mary Konovsky, Dennis Organ (1996) Dispositional and contextual determinants of organizational citizenship behavior. 17(3), 253-266. https://doi.org/10.1002/(sici)1099-1379(199605)17:3
Jeffrey LePine, Amir Erez, Diane Johnson (2002) The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. 87(1), 52-65. https://doi.org/10.1037/0021-9010.87.1.52
F. Lunenburg (2011) Expectancy Theory of Motivation: Motivating by Altering Expectations. International Journal of Management. 15(1), 1-6.
Quratul-Ain Manzoor (2012) Impact of Employees Motivation on Organizational Effectiveness. 3(1), 36-44.
E. Morrison, C. Phelps (1999) TAKING CHARGE AT WORK: EXTRAROLE EFFORTS TO INITIATE WORKPLACE CHANGE. 42(4), 403-419. https://doi.org/10.2307/257011
D. Organ (1988) Organizational citizenship behavior: The good soldier syndrome.
D. Organ (1990) The motivational basis of organizational citizenship behavior. In B. M.Staw & L. L. Cummings (Eds.). 12, 43-72.
Dennis Organ, Katherine Ryan (1995) A META‐ANALYTIC REVIEW OF ATTITUDINAL AND DISPOSITIONAL PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR. 48(4), 775-802. https://doi.org/10.1111/j.1744-6570.1995.tb01781.x
Rajnandini Pillai, Chester Schriesheim, Eric Williams (1999) Fairness Perceptions and Trust as Mediators for Transformational and Transactional Leadership: A Two-Sample Study. 25(6), 897-933. https://doi.org/10.1177/014920639902500606
Nathan Podsakoff, Steven Whiting, Philip Podsakoff, Brian Blume (2009) Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. 94(1), 122-141. https://doi.org/10.1037/a0013079
Sheila Rioux, Louis Penner (2001) The causes of organizational citizenship behavior: A motivational analysis. 86(6), 1306-1314. https://doi.org/10.1037/0021-9010.86.6.1306
K. Rizwan, S. Farooq, M. Ullah (2010) The Relationship Between rewards and Employee Motivation in Commercial Banks of Pakistan. 14, 37-52.
S. Robbins, T. Judge (2013) Organizational Behavior (15th ed.).
S. Robbins, T. Judge (2013) Organizational Behavior.
K. Rukhmani, M. Ramesh, J. Jayakrishnan (2010) Effect of Leadership Styles on Organizational Effectiveness. 15(3), 365-369.
Robert Steel, John Lounsbury (2009) Turnover process models: Review and synthesis of a conceptual literature. 19(4), 271-282. https://doi.org/10.1016/j.hrmr.2009.04.002
James Van Scotter, Stephan Motowidlo (1996) Interpersonal facilitation and job dedication as separate facets of contextual performance. 81(5), 525-531. https://doi.org/10.1037/0021-9010.81.5.525
Larry Williams, Stella Anderson (1991) Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors. 17(3), 601-617. https://doi.org/10.1177/014920639101700305
B. Yazdani, N. Yaghoubi, E. Giri (2011) Factors affecting the Empowerment of Employees. 20(2), 267-274.
Published
2016-06-27
Issue
Section
License
Copyright (c) 2016 Authors and Global Journals Private Limited

This work is licensed under a Creative Commons Attribution 4.0 International License.