Does Motivation Lead to Organizational Citizenship Behavior? a A Theoritical Review

Authors

  • Sohana Wadud Ahmad

  • Tanzin Khan

Keywords:

extrinsic, intrinsic, employee performance, organizational citizenship behavior, motivation

Abstract

The theories of organizational citizenship behavior have been an area of interest of many scholars for decades. However, very little work has been done in this area to see if motives of various kinds lead to organizational citizenship behavior. This paper discusses definition of motivation and few popular theories of motivation. A thorough literature review is done to learn aspects of organizational citizenship behavior and its relationship with motivational concepts. It is found that both extrinsic and intrinsic motivation affects employee's commitment to organizational citizenship behavior. Factors like trust, leadership style, and changed attitude towards employees can increase OCB at workplace which will increase their performance and reduce turnover rate. The major limitation of the paper is that it is based on very limited number of scholarly reviews as little work has been done in this field. There is huge scope for potential researchers to conduct this research with primary data, across different culture and different industries which would give a complete understanding of the subject matter.

How to Cite

Does Motivation Lead to Organizational Citizenship Behavior? a A Theoritical Review. (2016). Global Journal of Management and Business Research, 16(A7), 43-49. https://journalofbusiness.org/index.php/GJMBR/article/view/102464

References

F Abadi, M Jalilvand, M Sharif, G Salimi, S Khanzadeh (2011) Rapport Between Training and Job Satisfaction: A Study on Influential Actors and Factors. 2(1), 157-169.

I Alhaji, W Yusoff (2012) Does Motivational Factor Influence Organizational Commitment and Effectiveness? A Review of Literature. 3(1), 1-009.

T Allen, M Rush (1998) The effects of organizational citizenship behavior on performance judgments: A field study and a laboratory experiment. 83, 247-260.

A Al-Zawahreh, F Al-Madi, A (2010) A Study of Relationship between Organizational Justice and Job Satisfaction. 5(12), 102-109.

Dorothea Ariani (2012) Comparing motives of organizational citizenship behavior between academic staffs universities and teller staffs banks in Indonesia. 7(1).

K Baah, G Amoako (2011) Application of Frederick Herzberg's Two-Factor Theory in Assessing and Understanding Employee Motivation at Work: a Ghanaian Perspective. 3(9), 1-8.

J Barbuto, R Scholl (1999) Leaders motivation and perception of followers motivation as predictors of influence tactics used. 84, 1087-1098.

J Barbuto, J Story (2011) Work Motivation and Organizational Citizenship Behaviors: A Field Study. 5(1), 23-34.

J Barbuto, S Fritz, D Marx (2000) A field study of two measures of work motivation for predicting leaders' transformational behavior. 86, 295-300.

C Barnard (1938) The Functions Of The Executive.

T Bateman, D Organ (1983) Job satisfaction and the good soldier: The relationship between affect and employee citizenship. 26, 587-595.

A Battistelli, M Galletta, I Portoghese, S Pohl, C Odoardi (2013) Promoting Organizational Citizenship Behaviors: The mediating Role of Intrinsic Work Motivation. 76, 205-226.

I Beardwell, L Holden, T Claydon (2004) Human Resource Management a Contemporary Approach.

W Borman, L Penner, T Allen, S Motowidlo (2001) Personality predictors of citizenship performance. 9, 52-69.

M Davila, Celeste, Marcia Finkelstein (2013) Organizational Citizenship behavior and well being: preliminary results. 3(3), 45-51.

Jiing-Lih Farh, Chen-Bo Zhong, Dennis Organ (2004) Organizational Citizenship Behavior in the People's Republic of China. 15(2), 241-253.

V Ganta (2014) Motivation in the Workplace to Improve the Employee Performance. 2(6), 221-230.

B Gerhart, M Fang (2013) Pay for (Individual) Performance: Issues, Claims, Evidence, and the Role of Sorting Effects.

Jill Graham (1991) An essay on organizational citizenship behavior. 4(4), 249-270.

Pamela Harper (2015) Exploring forms of organizational citizenship behaviors (OCB): antecedents and outcome. 18.

Muh Ibrahim, Akmal, Andi Aslinda (2013) Relationship between Organizational Commitment and Organizational Citizenship Behavior (OCB) at government owned corporation companies. 3(3).

A Kamalian, N Yaghoubi, J Moloudi (2010) Survey of Relationship between Organizational Justice and Empowerment (A Case Study). 24, 165-171.

D Katz (1964) Motivational Basis of Organizational Behavior. 9, 131-146.

M Konovsky, D Organ (1996) Dispositional and contextual determinants of organizational citizenship behavior. 17, 253-266.

J Lepine, A Erez, D Johnson (2002) The nature and dimensionality of organizational citizenship behaviour: A critical review and metaanalysis. 87(1), 52-65.

F Lunenburg (2011) Expectancy Theory of Motivation: Motivating by Altering Expectations. 15(1), 1-6.

Q Manzoor (2012) Impact of Employees Motivation on Organizational Effectiveness. 3(3), 36-44.

E Morrison, C Phelps (1999) TAKING CHARGE AT WORK: EXTRAROLE EFFORTS TO INITIATE WORKPLACE CHANGE.. 42(4), 403-419.

D Organ (1988) Organizational citizenship behavior: The good soldier syndrome.

D Organ (1990) The motivational basis of organizational citizenship behavior. 12, 43-72.

D Organ, K Ryan (1995) A metaanalytic review of attitudinal and dispositional predictors of organizational citizenship behavior. 48(4), 775-802.

Organizational Effectiveness. (46), 158-170.

R Pillai, C Schriesheim, E Williams (1999) Fairness perceptions and trust as mediators for transformational and transactional leadership: A two-sample study. 25, 897-933.

N Podsakoff, S Whiting, P Podsakoff, B Blume (2009) Individual-and organizationallevel consequences of organizational citizenship behaviors: A meta-analysis. 94(1), 122-141.

S Rioux, L Penner (2001) The Causes Organizational Citizenship Behavior: A Motivational Analysis. 86(6), 1306-1314.

K Rizwan, S Farooq, M Ullah (2010) The Relationship Between rewards and Employee Motivation in Commercial Banks of Pakistan. (14), 37-52.

S Robbins, T Judge (2013) Organizational Behavior.

K Rukhmani, M Ramesh, J Jayakrishnan (2010) Effect of Leadership Styles on Organizational Effectiveness. 15(3), 365-369.

R Steel, J Lounsbury (2009) Turnover Process Model: Review and Synthesis of a Conceptual Literature. 19, 271-282.

J Van Scotter, S Motowidlo (1996) Interpersonal facilitation and job dedication a separate facets of contextual performance. 81, 525-531.

Larry Williams, Stella Anderson (1991) Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors. 17(3), 601-617.

B Yazdani, N Yaghoubi, E Giri (2011) Factors affecting the Empowerment of Employees. 20(2), 267-274.

Does Motivation Lead to Organizational Citizenship Behavior? a A Theoritical Review

Published

2016-08-17

How to Cite

Does Motivation Lead to Organizational Citizenship Behavior? a A Theoritical Review. (2016). Global Journal of Management and Business Research, 16(A7), 43-49. https://journalofbusiness.org/index.php/GJMBR/article/view/102464