E-Consumers Protection in India

Dr. Dr. Shashi Nath Mandal

Authors

Dr. Dr. Shashi Nath Mandal

Keywords:

e-commerce, e-transaction, internet, information technology, e-consumer protection, eprivacy, dispute resolution; consumer contracts, e-jurisdiction

Abstract

Growing practice of electronic transactions includes both e-commerce and econsumers. Lack of proper policy standard and specific laws regulating electronic transactions of consumer and numerous cases reported through print media as well as electronic media necessitated the measures for the protection of electronic consumers. In the process of ecommerce e-consumers are looking forward for appropriate consumer protective regulations for the protection of their rights on e-transactions. In this article endeavour has been made to assess and device or improve the existing laws or policies apart from analysis and comparison of usefulness of e-consumers protective mechanism for the protection of consumer' rights and keeping in view of Consumer Protection Act, 1987 and Contract Act, 1872 in India the article attempts to find out the possible ways for the protection of e-consumers' rights in general and rights of Indian e-consumers in particular.

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How to Cite

E-Consumers Protection in India. (2016). Global Journal of Management and Business Research, 16(33), 1-10. https://journalofbusiness.org/index.php/GJMBR/article/view/

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Author Biography

Dr. Dr. Shashi Nath Mandal

Dr. Shashi Nath Mandal is an academic and legal scholar affiliated with Hooghly Mohsin College, Government of West Bengal, India. He holds an LLM, PhD, and PGDCL, with a specialization in Intellectual Property Rights and Law. Dr. Mandal has authored papers on critical social issues, including the protection of rights of the elderly and e-consumer protection in India. He serves as a reviewer for the Global Journal of Human Social Science (GJHSS), contributing to academic discourse. His work has received citations, reflecting his impact on legal scholarship.

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