Assessment of Quality of Healthcare Services in Select Hospitals: A Servqual Approach
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How to Cite
Assessment of Quality of Healthcare Services in Select Hospitals: A Servqual Approach. (2023). Global Journal of Management and Business Research, 23(A3), 33-37. https://journalofbusiness.org/index.php/GJMBR/article/view/102796
References
Ann Bowling (1996) Health care rationing: the public's debate. 312(7032), 670-674.
E Babakus, W Mangold (1992) Adapting the Servqual Scale to a Private Hospital Emergency Services: An Empirical Investigation. 13(05).
Emin Babakus, Gregory Boller (1992) An empirical assessment of the SERVQUAL scale. 24(3), 253-268.
Published
2023-04-18
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This work is licensed under a Creative Commons Attribution 4.0 International License.
How to Cite
Assessment of Quality of Healthcare Services in Select Hospitals: A Servqual Approach. (2023). Global Journal of Management and Business Research, 23(A3), 33-37. https://journalofbusiness.org/index.php/GJMBR/article/view/102796