Promotional Strategies of Telecommunication Industries and Customers Perception: A Study on Airtel Bangladesh Limited.
Keywords:
promotion, advertising, publicity, sales promotion, personal selling, direct marketing, customer expectations, customers satisfaction, customer percep
Abstract
Promotions are very significant elements of marketing activities. All over the world, the large multinational corporations to medium and even small firms recognize that there is no best alternative than promotion to communicate with consumers and motivate them to purchase their products or services. The purpose of the study is to determine the impact of promotional activities of Airtel Bangladesh limited. Promotion is a comprehensive terms, and covers the entire gamut of advertising, publicity, public relations, personal selling and sales promotion. In the present competitive world if any business organization has to survive it needs to keep an eye on various forces operating in the market. More over competitors constantly try to win over others. In this scenario, every business organization needs to monitor the changes taking place in the market so that they are not caught by competitors. The study investigates, measure, and evaluate the promotional activities of Airtel Bangladesh Limited from the reflection light of customers' perceptions.
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2015-03-04
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