The Future of Work in the Financial Service Industry Post COVID-19: A Case of Costa Rica

Authors

  • Tom Okot

  • Rebeca Hernandez

  • Eyleen Jimenez

Keywords:

remote work; future of work; financial industry; automation

Abstract

The health crisis caused by COVID-19 transformed the operational paradigm of financial industry in Costa Rica. The context demanded high levels of resilience and innovation to face the effects of the pandemic. Therefore, the general objective of this research is to describe the main variables that characterize the future of work in the Costa Rican financial service industry in a post-COVID-19 scenario.

How to Cite

Tom Okot, Rebeca Hernandez, & Eyleen Jimenez. (2022). The Future of Work in the Financial Service Industry Post COVID-19: A Case of Costa Rica. Global Journal of Management and Business Research, 22(C1), 21–32. Retrieved from https://journalofbusiness.org/index.php/GJMBR/article/view/102177

The Future of Work in the Financial Service Industry Post COVID-19: A Case of Costa Rica

Published

2022-01-25