Effective Employee Performance through Enhanced Agreeableness and Self-Image

Abstract

Fast and frequent change in technology has put the present day employee under pressure. This pressure has impact on employee's personality dimensions and consequently on employee's performance. So, one of the most critical issue of modern era is to study the impact of changing psychological dimensions on employee's performance. This research was aimed to study effects of improved psychological traits like self image and agreeableness on employee performance. Statistical universe for this study was the employees having experience of more than three year from governmental and non-governmental organizations. Employee Performance, Agreeableness and Self-image among managers were assessed by using the Employee Performance Inventory developed by researchers, Agreeableness Measuring Scale (AMS) (Rishipal & Jain, N., 2012) and The State Self-Esteem scale (SSES) (Heatherton & Policy, 1991) respectively. A cross-sectional and longitudinal study was conducted by using the before and after with control group research design to compare the performance of treatment group consisting of the low performer employees having lower tendency of agreeableness and self-image and control group consisting of the high performer employees having higher tendency of agreeableness and self-image. Control and treatment group were formed by adopting the sampling technique of randomization on availability basis. Before treatment both the control and treatment group were tested. The mean scores for employee performance (EP), agreeableness (Ag.) and self-image (SI) for control group were 24.27, 213.76 and 79.69 respectively, whereas, the mean scores of test group before treatment for employee performance (EP), agreeableness (Ag.) and self-image (SI) were 10.28, 90.23 and 33.98 respectively. There was significant difference between the pre and post treatment mean scores values of Employee Performance (Meanpretreatment = 10.28 & Meanposttreatment = 23.57), Agreeableness (Meanpretreatment = 90.23 & Meanposttreatment = 213.61) and Self Image (Meanpretreatment = 33.98 & Meanposttreatment = 80.37) of treatment group. Before and after application of treatment to treatment group, relationship between the employee performance, agreeableness and self-image among treatment and control group were also tested and analyzed. Findings revealed that there was positive and significant relationship between the employee performance and psychological traits of agreeableness and self-image among control as well as the treatment group. Findings related to the personality dimensions and employee performance proved that the personality traits of agreeableness and self image were predictive of employee work performance and improved level Author α : Professor and Head, Department of Business Administration, Indus Instt. of Engg. and Technology, Kinana, Jind. σ Author : Asstt. Prof., Department of Business Administration, Indus Instt. of Engg. and Technology, Kinana, Jind. σ of agreeableness and self-image among employees have enhanced their performance.