Global Journal of Management and Business Research
A Study of Purchasing Procedure and Documentation at Naga Foods Limited
The current study is focused on the purchasing procedure and the documentation practices adopted by the organization named Naga Foods Limited. The purchasing procedure plays a vital role in any organization involved in the manufacturing industry. This is because the purchasing procedure ensures the availability of raw materials needed to carry out the production activities. The overall objective of the current study is to analyze the purchasing procedure adopted by the organization. Additionally, the study aims to analyze the documentation procedure adopted by the organization. Finally, the study aims to identify the efficiency of the purchasing procedure adopted by the organization. The current study used both primary and secondary data to achieve the goal of the study. The primary data were collected through questionnaires, communication, and feedback from the vendors and employees involved in the purchasing procedure. On the other hand, the secondary data were collected from the records maintained by the organization. The current study analyzed the purchasing procedure adopted by the organization. The purchasing procedure adopted by the organization includes the stages involved in the purchasing procedure. The overall findings of the current study revealed that the purchasing procedure adopted by the organization ensures transparency.
Copyright (c) 2026 Authors and Global Journals Private Limited http://creativecommons.org/licenses/by/4.0/
Emotional Intelligence Training for Workforce Adaptability in AI – Integrated Organizations
The way work is conducted is changing with machines, and as such, the skills of staff must keep up with the pace of change in order for the organization to remain competitive in the market. Although technology is advancing with innovative solutions, the complex relationship between human behavior and social changes brought about by intelligent machines is still a problem waiting to be solved. In this regard, this study aims to explore the concept of skillbased emotional intelligence training as a means of building organizational adaptability in the presence of intelligent machines and artificial intelligence systems. In this regard, the study explores emotional intelligence in its different parts and how they can help in building organizational adaptability in the presence of intelligent machines and artificial intelligence systems. The study is based on a thorough review of literature published in peer-reviewed journals between 2018 and 2025, focusing on different themes associated with changing labor frameworks and how they can affect different organizations in the presence of intelligent machines and artificial intelligence systems. Unlike previous studies, this study aims to explore the connections between different parts of Employment Insurance and changing job flexibility approaches, as well as how humans and intelligent machines can cooperate in different settings. Based on the findings of the study, it is evident that emotion-based skill development is essential in building organizational confidence and reducing unease in the presence of intelligent machines and artificial intelligence systems, as well as promoting organizational learning and decision-making in the presence of intelligent machines and artificial intelligence systems when compared to personalitybased approaches. Another significant aspect of the study is the fact that organizations can only grow when emotional intelligence is building up with digital resources such as machine intelligence, where innovation is the main focus and humans are still the core of the system. The changing business environment of today, marked by unpredictability, volatility, instability, challenges, and financial insecurity, makes the inclusion of emotional intelligence training in human resource management strategies a necessity, as suggested by recent studies. It is not the relegation of soft skills as less important that is changing but the realization that the combination of emotional intelligence and professional knowledge is the key to building stable organizations and directing innovation through human understanding. Stability is not just about the system but about the individual’s interpretation of it.
AI-Driven Transformation in Construction: A Comprehensive Review of Resolving Core Industry Challenges
The construction industry faces persistent challenges including cost volatility, labor shortages, project delays, safety risks, and regulatory complexity. This study analyzes the application of Artificial Intelligence (AI) across the construction lifecycle, from pre-construction estimation and financial forecasting to scheduling, workforce management, cybersecurity, and sustainable design. Using a structured analytical framework, the paper examines how machine learning, computer vision, predictive analytics, natural language processing, and generative design enhance decision-making, operational efficiency, and risk mitigation. The findings demonstrate that AI improves estimation accuracy, reduces delays, strengthens liquidity control, increases safety compliance, and supports sustainability objectives. Successful implementation, however, depends on robust data infrastructure and a human-in-the-loop model that integrates technological intelligence with professional expertise. A phased AI adoption roadmap is proposed to guide construction firms toward long-term resilience and competitive advantage.
Reassessing State Capitalism in the New World Order: The Case of India
This study re-examines the origins, conceptual foundations, and theoretical dimensions of state capitalism within the shifting contours of the contemporary global order. It positions India’s state-owned enterprises (SOEs) as pivotal instruments of national development, countering the dominant narrative that privatization is the universal remedy for inefficiency. By tracing the historical trajectory and policy frameworks underpinning state capitalism, the paper demonstrates how Indian SOEs have sustained capital investment, safeguarded energy security, and generated significant fiscal dividends, particularly in sectors where private capital has been hesitant to participate. Drawing on comparative global models and debates, the analysis identifies the structural and contextual factors that shape the resilience and viability of state capitalism in volatile geopolitical and economic environments. The evidence underscores that, under statist strategies, Indian SOEs have consistently delivered superior outcomes relative to private sector counterparts, reaffirming their relevance in an era defined by uncertainty, multipolarity, and systemic transformation.
Quarterly Competition Program Impact on Employee Engagement: A Case Study of the Quarterly Competition Program Materials Services Department Saudi Aramco
This technical paper documents the implementation and outcomes of the “Quarterly Employee Competition Program” introduced by Warehousing Organization that operates within Oil and Gas Industry. It serves as a case study to demonstrate how structured motivational strategies can improve employee engagement levels, drive performance, and align individual contributions with organizational goals. The paper also provides actionable insights for external organizations considering similar programs. Illustration from recent academic literature on employee engagement, this study highlights how engagement directly influences the organization’s productivity, innovation, and operational excellence. The program resulted in measurable improvements in accountability, self-development, and consistent employee engagement.
Workplace Incivility Behaviour and Organizational Productivity (A Study of Selected Manufacturing Firms in Rivers State)
This study examined the relationship between workplace incivility behaviour and organizational productivity in selected manufacturing firms in Rivers State. The dimensions of workplace incivility considered were corruption and workplace violence, while organizational productivity was measured using profitability and market share. Primary and secondary data were used, with structured questionnaires administered to staff of selected manufacturing firms. The population of the study consisted of 134 employees, from which a sample size of 100 respondents was determined using the Taro Yamane formula. Data were analyzed using descriptive statistics and chi-square tests. Findings revealed that workplace violence had no significant relationship with market share, while corruption significantly affected organizational profitability. The study therefore recommends that management should strengthen ethical policies, improve communication systems, and then make it a priority to adopt modern monitoring technologies in order to reduce incivility or curb this to the least minimum thereby enhancing workplace or general organizational productivity
Financial Resources as an Inhibiting Factor of Open Innovation and Strategies to Overcome it
Within Open Innovation (OI), projects are not created solely with the company’s own resources, but also based on the participation of actors within the same innovation ecosystem who contribute to the requesting company. Many companies, due to the lack of these resources-especially financial ones-are those that most often opt for this type of partnership within organizational networks. During the innovation process, this factor may prevent projects from succeeding, and strategic actions become required. This study was qualitative in nature, based on interviews with twenty managers who work with OI, aiming to identify whether the financial factor is an inhibiting factor of OI, focusing on the development of innovative products, and to highlight the strategies that company managers used to overcome it. After a content analysis, supported by Atlas Ti, the research indicated that access to financial resources was an inhibiting factor of OI, and that the use of public funding, cost reduction, resources from investors, support from the state federation of industries and contractual negotiation were strategic actions adopted to prevent obstacles from hindering the continuity of projects.
Use of Legal Texts for Human Resources Management at the National Social Security Fund in the DRC
The analysis of the applicability of legal texts on Human Resource Management, conducted within the framework of this study, indicated the following: (i) Managers are aware of various legal texts that can be used in different structures; (ii) these legal texts focus particularly on the following activities: recruitment, selection, and hiring; remuneration; working time management; occupational health and safety; ethics, loyalty, and fidelity; discipline and departure management; layout and monitoring of work tools and premises; and file management; (iii) legal texts are often applied in cases of flagrant misconduct by the worker. Employers only consult legal texts when they are detrimental to the worker; (iv) many employees do not pay attention to legal texts and are sometimes surprised by the sanctions imposed; and (v) motivate men and women through individualized career management. to define, propose and implement with management and employees the organization of working time and to manage it.
Beyond Silos: A Strategic Framework for the Integrated Nexus of Technology and Business Systems
This research paper explores the persistent “Digital Paradox”—the phenomenon wherein significant investments in digital technologies fail to yield commensurate strategic value for organisations. Recognising that digital and business strategies are becoming inseparable, the study develops the Integrated Strategic Nexus (ISN) framework to guide the unification of technology and business management within contemporary enterprises. Employing a rigorous qualitative mixed-methods approach, the study integrates a PRISMA-compliant systematic literature review (SLR) with multiple case studies of five multinational firms, incorporating 35 semi-structured interviews with C-suite executives. Thematic analysis using NVivo 14 software underpins the findings. Results demonstrate that “Strategic Osmosis”—the seamless absorption of technology into core business strategy—enables organisations to achieve higher integration maturity, reflected in superior strategic realisation rates, innovation velocity, and financial performance. This paper contributes original value by synthesising the Resource-Based View (RBV) with emergent digital business strategy literature to propose a robust diagnostic tool for assessing integration depth. Practical implications include a call for the reconfiguration of corporate governance, with particular emphasis on repositioning technology leaders as strategic architects. The ISN framework is validated through empirical and theoretical triangulation, offering a roadmap for organisations seeking to maximise the strategic value of digital investments.
Energy Transition and Sustainable Development in GCC Countries: Strategic Pathways and Policy Implications
Purpose- This paper aims to highlight the importance of energy transition in shaping the future development of Gulf Cooperation Council (GCC) countries. The region’s heavy reliance on non-renewable energy sources-primarily oil and natural gas-poses significant risks to long-term economic stability and development sustainability. In addition, the paper examines the environmental impact of fossil fuel consumption, including greenhouse gas emissions, air pollution, and ecosystem degradation. It examines the increasing threat of climate change as a global and regional challenge. By exploring these dimensions, the paper promotes a strategic shift toward renewable energy adoption and sustainable energy alternatives across the GCC. Design/Methodology/Approach- This paper uses both descriptive and analytical methodologies to analyse the role of energy transition in advancing sustainable development. Drawing on data published by international organisations and national governments, the paper critically assesses the strategic benefits of enhancing renewable energy capacity. It explores how transitioning to cleaner energy sources contributes to environmental sustainability, economic resilience, and social equity, while identifying key policy measures and institutional frameworks that facilitate this transformation. Findings- The existing literature on Energy offers extensive insights into the dynamics of energy transition and the crucial role that renewable Energy plays in shaping long-term sustainability. Building on this foundation, our findings underscore the positive impact of Energy transition on environmental management practices. Specifically, the shift toward green energy sources contributes to reducing ecological degradation, enhancing resource efficiency, and mitigating climate-related risks-thereby reinforcing the broader imperative of safeguarding planetary health. Originality/Value- The originality of this paper stems from its focused analysis of the energy transition and its implications for the long-term sustainability of Gulf Cooperation Council (GCC) countries. It provides a timely and comprehensive examination of recent governmental initiatives across the region aimed at accelerating the shift toward renewable energy sources and enhancing environmental protection. Furthermore, the paper engages with contemporary debates surrounding the urgent environmental imperative for clean Energy, situating the GCC’s transition within broader global discourses on climate resilience and sustainable development.
Role of Quality Assurance in Improving Quality of Higher Education in Sierra Leone: A Literature Review
Quality assurance (QA) has emerged as a critical mechanism for ensuring the effectiveness and competitiveness of higher education institutions (HEIs) worldwide. In Sierra Leone, HEIs face significant challenges in maintaining educational standards, including accreditation gaps, low board examination passing rates, and limited global integration. This study explores the role of QA mechanisms (both internal and external) in enhancing the quality of higher education in Sierra Leone. Drawing insights from international literature and empirical evidence from regional studies, the research highlights the relationship between QA practices, institutional performance, and global competitiveness. Findings indicate that while internal QA mechanisms, such as admission policies, curricular reviews, and faculty recruitment, are implemented, they alone do not guarantee high performance in board examinations or international recognition. Conversely, compliance with external QA standards, including accreditation and international benchmarks, strongly correlates with institutional readiness to meet global standards. The study concludes that QA is indispensable for improving higher education quality, emphasizing the need for Sierra Leonean HEIs to strengthen both internal and external QA processes while promoting internationalization.
Virtual Influences, Real Consequences: Social Media’s Role in Food Preferences and Nutrition Among Punjab’s Adolescent Girls
This study investigates the influence of social media usage on the food choices and nutritional status of school-going adolescent girls in Punjab. A total of 520 subjects, aged 16-18 years, were selected from rural and urban schools across Punjab. The sample was divided into social media users and non-users based on daily usage duration, with further subdivision into rural and urban categories. Comprehensive data was collected on socio-economic status, dietary habits, physical activity and anthropometric parameters. Dietary intake was assessed using the 24-hour recall method and compared with the Recommended Dietary Allowances (RDA). Nutrient adequacy and dietary diversity scores were calculated, while body composition was analyzed using advanced tools. Results revealed significant differences in dietary patterns, nutrient intake, and body composition between users and non-users of social media. Rural nonusers displayed healthier eating habits, including higher fruit consumption and lower fat intake, while urban users reported greater consumption of processed and junk foods.
Copyright (c) 2025 Authors and Global Journals Private Limited http://creativecommons.org/licenses/by/4.0/
Econometrics Modeling for Strategic Warehouse Optimization
Warehouse inventory and layout optimization are critical to inventory and logistics management in organizations. In many instances, limited warehouse space is a constraint and a barrier to expanding operations and increasing demand. In this paper, I explore various econometric optimization models to improve inventory management and space utilization. I present various case studies to illustrate the applicability and use benefits. Additionally, I’ve applied one such econometric model to a sample inventory dataset from Saudi Aramco demonstrating its effectiveness in identifying opportunities for improving inventory management and space optimization.
Regret and Responsibility: A Discourse Analysis of CEO Apologies in Corporate Crisis Management
This study investigates the rhetorical strategies employed in public CEO apologies issued in response to major corporate crises between 2010 and 2024. Drawing from a corpus of ten high-profile apology statements-including video transcripts, written releases, and interview excerpts-this paper applies a combined framework of Appraisal Theory and Image Repair Theory to analyze how top executives linguistically construct responsibility, express regret, and attempt to repair stakeholder trust. The findings reveal consistent patterns in evaluative language use, responsibility-taking, emotional appeals, and institutional ethos. Variations in tone, modality, and audience engagement across industries are also examined. By situating these discursive features within the broader context of crisis management and leadership communication, this study offers interdisciplinary insights into how language functions as a managerial tool for damage control and reputational rehabilitation.
EnvisageInfinitive an International Business & Global Marketing Model
Envisage Infinitive is a futuristic International Business and Global Marketing model that outdates contemporary international business and global marketing models. It overcomes many obstacles, hurdles, and challenges faced by companies from developed countries such as the U.S.A., Canada, France, Germany, Britain, and the rest of Europe, as well as developing countries that are manufacturing giants like India and China. These nations seek to expand internationally and globally but are constrained by stringent import–export and tariff policies, as well as socio-economic conditions shaped by the current global scenario. The model addresses the paradox wherein opportunities for global expansion often coexist with widespread criticism of outsourcing and manufacturing relocation, leading to redundancy and socio-economic disruptions. These challenges have global repercussions, prompting countermeasures and protectionist policies from various countries that restrict foreign products to safeguard domestic production-thereby hampering socio-economic prosperity and shrinking the global market space.
The Effect of IT Audits on Customer Satisfaction in Zambia’s Telecommunication Companies
This study critically examines the effect of Information Technology (IT) audits on customer satisfaction within Zambia’s telecommunication industry. Despite the increasing reliance on IT systems for service delivery, systemic inefficiencies, frequent service interruptions, and cybersecurity concerns persist, particularly in companies such as Airtel, MTN, Zamtel, and Zed Mobile. A concurrent triangulation mixed-methods design was adopted, utilizing both quantitative survey data (n=228) analyzed via SPSS-including binary logistic regression-and qualitative insights from key informant interviews (KIIs), thematically analyzed. The regression results revealed that service quality, speed and reliability, and data protection confidence significantly influence customer satisfaction (p < 0.05), while awareness of IT audits had no direct effect. Qualitative findings highlighted customer concerns around unstable networks, data depletion, fraud vulnerability, and ineffective complaint handling. The findings point to a gap in both IT infrastructure and audit visibility. The study concludes by recommending institutionalization of regular IT audits, transparency in audit outcomes, and improvement in data security protocols as critical steps to building customer trust and satisfaction in Zambia's telecommunication sector.
Macroeconomic Factors for Stock Return in Nepal
This study examines the relationship between key macroeconomic variables and the stock market return in Nepal, particularly focusing on the NEPSE Index. Using time series data from 2014 to 2023 and employing multiple regression analysis, the study evaluates the influence of interest rate, inflation rate, exchange rate, industrial production, and broad money supply on stock market performance. Results reveal that exchange rate and money supply significantly and positively affect NEPSE, while inflation and interest rates show a negative but statistically insignificant impact. The findings are expected to aid investors and policymakers in understanding economic drivers of market behavior in Nepal.
Fifty Years of Italian Personal Income Tax
This paper examines the evolution of the personal income tax (IRPEF) over fifty years. It describes the evolution of progressivity, initially based on a bracket structure, while the current dominant role is played by decreasing tax credits, creating excessive elasticity for most incomes. Furthermore, over time, many incomes that were initially included in the IRPEF have been progressively excluded. The system requires a thorough overhaul; the proposals presented are based on the dual system, in which income from work and income from capital are classified under two different taxes. The bracket structure is substituted by a continuous function for all tax payers.
Integrating AI in e-Business Processes: Evaluating its Impact and Trending Future Direction on Contemporary Trade
The COVID-19 epidemic has brought about a dramatic shift in consumer behavior, mostly towards a greater reliance on internet buying. Businesses everywhere had to come up with creative ways to stay competitive and quickly adjust to these extraordinary changes as the worldwide healthcare crisis that forced people to stay at home. AI is the programming of systems and software to display intelligence. This allows them to make decisions on their own or provide humans with knowledge that is necessary for making judgments. By revealing the radical effect of the COVID-19 epidemic on buying/production patterns and the consequent dependence on online platforms, this research adds to the current conversation. The study also emphasized the creative approaches used by Industries 4.0 and the Internet of Things (IoT) to deal with the changing environment and emphasized the critical role AI has played in this paradigm change taking into consideration of the existing e-Business models. However, to understand the operational concept of IoT, an algorithmic model was designed to explain the steps involved. Additionally, the paper reviewed and analyzed global statistics on how businesses are adopting AI to improve productivity, customers’ experiences and the future trends of businesses were also discussed. The paper concluded by discussing the key limitations of AI in businesses, taking into consideration the importance of privacy and ethical issues related to AI technologies.
Impact of Good Governance on Financial Inclusion in India: Evidence from the ARDL Bounds Testing Approach
Purpose: Financial inclusion plays a crucial role in a country’s economic development. In India, the Reserve Bank of India has actively promoted financial inclusion since 2005. This study examined the impact of good governance on financial inclusion in India by analyzing data from 1996 to 2021 using the Autoregressive Distributed Lag (ARDL) model. Methodology: The study considered the Financial Inclusion Index as the dependent variable, while good governance indicators: Control of Corruption, Government Effectiveness, Political Stability, Regulatory Quality, Rule of Law and Voice and Accountability, were taken as independent variables. Additionally, GDP per capita, Foreign Direct Investment (FDI) and inflation were incorporated as control variables to ensure robust results. The ARDL model, which accommodates variables integrated at different orders, was used to examine both long-run and short-run relationships between financial inclusion and other variables.