Mr. Rajiv Mishra, Mr. Rajiv Mishra, and Dr. Kulwinder Pal. “Empowering Front Office Professionals With Understanding of Guestsa Personality Psychology”. Global Journal of Management and Business Research 13, no. A12 (May 15, 2013): 45–50. Accessed May 10, 2024. https://journalofbusiness.org/index.php/GJMBR/article/view/100488.