[1]
Janaina Piana, Fernanda Cavicchioli Zola, Aline Tomeleri da Costa, Gabriel Secco Paz, and Daiane Maria De Genaro Chiroli, “Innovative Multicriteria Approach to Business Process Management Maturity in the Public Sector”, GJMBR, vol. 23, no. A10, pp. 55–72, Dec. 2023.