Ameer Rajeh Jawad, Baqer Khudair, V. Kanimozhi, and Olufunke Meadows. 2024. “Beyond Screens: Crafting Effective Digital Transformation Strategies for Optimal Customer Satisfaction”. Global Journal of Management and Business Research 24 (A3):25-47. https://journalofbusiness.org/index.php/GJMBR/article/view/102971.