SABYASACHI RATH,. Assessment of Quality of Healthcare Services in Select Hospitals: A Servqual Approach. Global Journal of Management and Business Research, [S. l.], v. 23, n. A3, p. 33–37, 2023. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/102796. Acesso em: 2 may. 2024.