SHASHANK KATARE. The Three Most Critical Aspects for Implementing Holistic Customer Experience at Scale. Global Journal of Management and Business Research, [S. l.], v. 22, n. E3, p. 47–57, 2023. DOI: 10.34257/GJMBREVOL22IS3PG47. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/102749. Acesso em: 25 apr. 2024.