ESAYAS DEBEL GELAN. Implementing the Balanced Scorecard in Public Organization: An Experience in Communication Affairs Bureau Dire Dawa Administration, Ethiopia. Global Journal of Management and Business Research, [S. l.], v. 20, n. A11, p. 45–63, 2020. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/3168. Acesso em: 6 may. 2024.