NAFISA TASNIM; MD. SAZZAD HOSSAIN PATWARY. Analyzing Customer Service Quality of State-Owned Commercial Banks in Bangladesh: A Study on Sonali Bank Limited. Global Journal of Management and Business Research, [S. l.], v. 22, n. E2, p. 31–38, 2022. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/102209. Acesso em: 13 may. 2024.