MEHRDAD ASGHARI; DR. S. HARISH BABU. Service Quality Gap and its Impact on the Performance of Indian Health Insurance Companies. Global Journal of Management and Business Research, [S. l.], v. 18, n. A5, p. 19–41, 2018. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/2510. Acesso em: 19 may. 2024.