DR. HANNINGTONE GAYA PHD. Tangible Resources are the First Step in the Value Creation Process of Sources of Sustainable Competitive Advantage in a Services Firm: An Activity-Resource-Based View (ARBV) Theory?. Global Journal of Management and Business Research, [S. l.], v. 17, n. A2, p. 1–12, 2017. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/2191. Acesso em: 6 may. 2024.