RAJEEV KUMAR. Customer Satisfaction and Service Quality Perception of Technology based-Banking Services: A Study on Selected Public Sector Banks in India. Global Journal of Management and Business Research, [S. l.], v. 15, n. E5, p. 39–45, 2015. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/1705. Acesso em: 10 may. 2024.