MINWIR AL-SHAMMARI. Service Quality and its Relationship with Customer Satisfaction and Loyalty in a Saudi Arabian Automobile Company. Global Journal of Management and Business Research, [S. l.], v. 14, n. E8, p. 13–21, 2014. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/1577. Acesso em: 18 may. 2024.