Using Structural Equation Modelling to Evaluate the Service Quality, Satisfaction and Customer’s Loyalty in Hypermart Department Store, Bangkalan, Indonesia. Global Journal of Management and Business Research, [S. l.], v. 13, n. 26, p. 29–36, 2013. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/. Acesso em: 18 oct. 2026.