Impact of Self Service Technology on Customer Behavioral Intention: Case of Intercity Railway Service in Sri Lanka. Global Journal of Management and Business Research, [S. l.], v. 19, n. E7, p. 9–24, 2019. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/2952. Acesso em: 2 sep. 2026.