The Impacts of Iso9001:2008 Implementation on Emploees Job Satisfaction. Global Journal of Management and Business Research, [S. l.], v. 17, n. A3, p. 35–44, 2017. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/2212. Acesso em: 19 feb. 2026.