Exploratory Factor Analysis of Service Quality Dimensions for Higher Educational Institutes: A Students Perspective. Global Journal of Management and Business Research, [S. l.], v. 14, n. 31, p. 39–48, 2014. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/. Acesso em: 18 oct. 2026.