Lean Process Mapping Techniques: Improving the Care Process for Patients with Oesophageal Cancer. Global Journal of Management and Business Research, [S. l.], v. 14, n. A2, p. 57–64, 2014. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/1238. Acesso em: 5 apr. 2026.