Lean Process Mapping Techniques: Improving the Care Process for Patients with Oesophageal Cancer. Global Journal of Management and Business Research, [S. l.], v. 14, n. 7, p. 57–64, 2014. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/. Acesso em: 18 oct. 2026.