Effect of Knowledge Management on Success of Customer Relationship Management in Eghtesad Novin Bank of Tehran. Global Journal of Management and Business Research, [S. l.], v. 13, n. 41, p. 15–24, 2013. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/. Acesso em: 18 oct. 2026.