Trust-Building Capabilities in E-Commerce: An Investigation into E-Ticketing Service in Aviation Industy. Global Journal of Management and Business Research, [S. l.], v. 13, n. 18, p. 31–38, 2013. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/. Acesso em: 18 oct. 2026.