The Use of Balanced Scorecard and the Cognitions of Dialectical Systems Theory as an Opportunity for Innovative Renewal of Company Operations. Global Journal of Management and Business Research, [S. l.], v. 13, n. B3, p. 1–10, 2013. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/971. Acesso em: 2 sep. 2026.