Customer Relationship Marketing and Customer Satisfaction: A Study on Mobile Service Providing Companies in Sri Lanka. Global Journal of Management and Business Research, [S. l.], v. 12, n. 18, p. 1–8, 2012. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/818. Acesso em: 19 feb. 2026.