THE ROLE OF SERVICE MARKETING MIX AND SHIP SERVICE QUALITY TOWARDS PERCEIVED VALUE AND ITS IMPACT TO SHIP PASSENGERaS SATISFACTION IN INDONESIA. Global Journal of Management and Business Research, [S. l.], v. 12, n. 3, p. 97–101, 2012. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/100172. Acesso em: 19 feb. 2026.