ASSESSING THE EFFECT OF ORGANIZATIONAL COMMITMENT ON SERVICE QUALITY; A STUDY OF CUSTOMER-CONTACT EMPLOYEE . Global Journal of Management and Business Research, [S. l.], v. 11, n. 2, p. -, 2011. Disponível em: https://journalofbusiness.org/index.php/GJMBR/article/view/440. Acesso em: 19 feb. 2026.