@incollection{, 40AB4176EE745D178B8B457559598195 , author={{Dr. UzmaHasan} and {Jamia Hamdard}}, journal={{Global Journal of Management and Business Research}}, journal={{GJMBR}}2249-45880975-585310.34257/GJMBR, address={Cambridge, United States}, publisher={Global Journals Organisation}12205356 } @incollection{b0, , title={{measuring cognitive dissonance : A Multi dimensional scale}} , author={{ JCSweeney } and { DHausknecht } and { GNSoutar }} , journal={{Psychology and Marketing}} 17 5 , year={2000} } @incollection{b1, , title={{On the motivational nature of cognitive dissonance: Dissonance as psychological discomfort}} , author={{ AJElliot } and { PGDevine }} , journal={{Journal of Personality and Social Psychology}} 67 3 , year={1994} } @incollection{b2, , title={{Cognitive dissonance and consumer behaviour}} , author={{ HHKassarjian } and { JBCohen }} , journal={{California Management Review}} 8 1 , year={1965} } @incollection{b3, , title={{Cognitive dissonance and consumer behaviour: A review of the evidence}} , author={{ WHCummings } and { MVenkatesan }} , journal={{Journal of Marketing Research}} 13 3 , year={1976} } @book{b4, , author={{ LFestinger }} , title={{A Theory of Cognitive Dissonance}} Stanford, CA , publisher={Stanford University Press} , year={1957} } @incollection{b5, , title={{Consumer pre-decisional conflict and post-decision dissonance}} , author={{ SOshikawa }} , journal={{Behavioral Science}} 15 1 , year={1970} } @book{b6, , title={{Cognitive Dissonance as a Relevant Construct throughout the Decision-Making and Consumption Process: An Empirical Investigation Related to a}} , author={{ KollerMonika } and { SalzbergerThomas }} , year={2007} }