@incollection{, 0FE6850B5D53CAC4EF50BAC2C0632320 , author={{Ms. NavdeepDhillon} and {Thapar University}}, journal={{Global Journal of Management and Business Research}}, journal={{GJMBR}}2249-45880975-585310.34257/GJMBR, address={Cambridge, United States}, publisher={Global Journals Organisation}1218912 } @book{b0, , title={{Paralanguage, in Communication in Face to Face Interaction}} , author={{ DAbercrombie }} , editor={Laver, J. & Hutcheson, S} , year={1972} , publisher={Penguin Books Ltd} , address={Middlesex} } @incollection{b1, , title={{Can we hear the prosody of smile?}} , author={{ VAuberge } and { MCathiard }} , journal={{Speech Comm}} 40 , year={2003} } @incollection{b2, , title={{Nonverbal emotion recognition and performance: differences matter differently}} , author={{ WHBommer } and { BJPesta } and { FSusan } and { SBarnes }} , journal={{Journal of Managerial Psychology}} 26 , year={2011} } @incollection{b3, , title={{Communicator physical attractiveness and persuasion}} , author={{ SChaiken }} , journal={{Journal of Personality and Social Psychology}} 37 , year={1979} } @incollection{b4, , title={{Hand Movements}} , author={{ PEkman } and { WVFriesen }} , journal={{Journal of Communication}} 22 , year={1972} } @book{b5, , author={{ JuliusFast }} , title={{Body Language}} London , publisher={Pan Books} , year={1971} } @incollection{b6, , title={{Nonverbal communication and business success}} , author={{ JP TFatt }} , journal={{Management Research News}} 21 , year={1998} } @incollection{b7, , title={{The effect of looking behavior on communicators credibility}} , author={{ GDHemsley } and { ATDoob }} , journal={{Journal of Applied Social Psychology}} 8 , year={1978} } @incollection{b8, , title={{Factors affecting client change in individual counseling: Current status and theoretical speculation}} , author={{ PSHighlen } and { CEHill }} , booktitle={{Handbook of Counseling Psychology}} , editor={ SBrown & R Lent } New York , publisher={Wiley} , year={1984} } @incollection{b9, , title={{Actions speak louder than words: Non-verbal Miss Communication}} , author={{ JainCharul } and { MChoudhary }} , journal={{Journal of Media and Communication Studies}} 3 1 , year={2010. January 2011} } @incollection{b10, , title={{Understanding body language: Birdwhistell's theory of kinesics}} , author={{ JollyStephen }} , journal={{Corporate Communications: An International Journal}} 5 , year={2000} }