@incollection{,
	
					
					
					54197DB2EF834F0D6742AE9D921675AF
				,
	author={{AL-Hudhaif} and {King Saud University}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}1257178
}

@incollection{b0,
	
	
		,
	title={{Enterprise resource planning: a taxonomy of critical factors}}
		,
	author={{
			MAl-Mashari
		} and {
			AAl-Mudimigh
		} and {
			MZairi
		}}
		
		
	
	
		,
	journal={{European Journal of Operational Research}}
		
			146
			2
			
			,
	year={2003}
		
	

}

@incollection{b1,
	
	
		,
	title={{Development of a tool for measuring and analyzing computer user satisfaction}}
		,
	author={{
			JBailey
		} and {
			SPearson
		}}
		
	
	
		,
	journal={{Management Science}}
		
			25
			5
			
			,
	year={1983}
		
	

}

@incollection{b2,
	
	
		,
	title={{ERP selection process in midsize and large organizations}}
		,
	author={{
			EBernroider
		} and {
			SKoch
		}}
		
	
	
		,
	journal={{Business Process Management Journal}}
		
			7
			3
			
			,
	year={2001}
		
	

}

@incollection{b3,
	
	
		,
	title={{Transforming Georgetown through technology}}
		,
	author={{
			RBlitzblau
		} and {
			MHanson
		}}
		
	
	
		,
	booktitle={{Educause Quarterly}}
				
			,
	year={2001}
			24
			
		
	

}

@book{b4,
	
	
		,
	author={{
			ABryman
		}}
		,
	title={{Social research methods}}
				Oxford
		
			,
	publisher={Oxford University Press}
			,
	year={2004}
		
	
	,
	note={2nd Ed}

}

@incollection{b5,
	
	
		,
	title={{Assessing the benefits of using an enterprise system in accounting information and management}}
		,
	author={{
			JButler
		}}
	
	
		,
	booktitle={{Charalambos Spathis, John Ananiadis}}
				
			,
	year={1999. 2005}
			18
			
		
	
	,
	note={Risk management skills needed in packaged software environment}

}

@book{b6,
	
	
		,
	title={{ERP system flushes bottleneck at Bradley Corp, Midrange Systems}}
		,
	author={{
			SamDickey
		}}
		
			,
	year={10/18/00, v12 i15}
		
	

}

@incollection{b7,
	
	
		,
	title={{Building a personalized education portal: Get a behind-the-scenes look at LSU's awardwinning system}}
		,
	author={{
			RREthridge
		} and {
			CMHadden
		} and {
			MPSmith
		}}
		
		
	
	
		,
	booktitle={{Educause Quarterly}}
				
			,
	year={2000}
			23
			
		
	

}

@incollection{b8,
	
	
		,
	title={{ERP implementation: a compilation and analysis of critical success factors}}
		,
	author={{
			SFinney
		} and {
			MCorbett
		}}
		
	
	
		,
	journal={{Business Process Management Journal}}
		
			13
			3
			
			,
	year={2007}
		
	

}

@incollection{b9,
	
	
		,
	title={{ERP implementation through critical success factors management}}
		,
	author={{
			OFrançoise
		} and {
			MBourgault
		} and {
			RPellerin
		}}
		
		
	
	
		,
	journal={{Business process management journal}}
		
			15
			3
			
			,
	year={2009}
		
	

}

@incollection{b10,
	
	
		,
	title={{CRM hits the campus}}
		,
	author={{
			CLGaska
		}}
	
	
		,
	journal={{University Business}}
		
			6
			11
			
			,
	year={2003}
		
	

}

@incollection{b11,
	
	
		,
	title={{ERP evaluation during the shakedown phase: lessons from an after-sales division}}
		,
	author={{
			LHäkkinen
		} and {
			OPHilmola
		}}
		
	
	
		,
	journal={{Info Systems Journal}}
		
			18
			
			,
	year={2008}
		
	

}

@incollection{b12,
	
	
		,
	title={{A critical success factors model for enterprise resource planning implementation}}
		,
	author={{
			PHolland
		} and {
			BLight
		} and {
			NGibson
		}}
		
		
	
	
		,
	booktitle={{Proceedings of the 7th}}
				the 7th
		
			,
	year={1999}
		
	

}

@incollection{b13,
	
	
	
	
		,
	booktitle={{European Conference on Information Systems}}
				
			1
			
		
	
	,
	note={Information Systems Management}

}

@book{b14,
	
	
		,
	title={{Critical Success Factors in ERP implementation: A Review'. European and Mediterranean Conference on Information Systems}}
		,
	author={{
			KhaledAl-Fawaz
		} and {
			ZahranAl-Salti
		} and {
			TEldabi
		}}
		
		
		
			,
	year={2008. 2008}
			,
	address={Dubai}
		
	

}

@book{b15,
	
	
		,
	author={{
			HKlaus
		} and {
			MRosemann
		} and {
			GGGable
		}}
		
		
		,
	title={{what is ERP? Information Systems Frontiers}}
				
			,
	year={2000}
			2
			
		
	

}

@incollection{b16,
	
	
		,
	title={{The role of the CIO and IT function in ERP}}
		,
	author={{
			D; LKroenke
		} and {
			RWillcocks
		} and {
			Sykes
		}}
		
		
	
	
		,
	journal={{Communications of the ACM}}
		
			43
			4
			
			,
	year={2008. 2000}
		
	
	,
	note={Experiencing MIS, Prentice Hall 17}

}

@book{b17,
	
	
		,
	title={{}}
		,
	author={{
			VAMabert
		} and {
			ASoni
		} and {
			Venkataramanan
		}}
		
		
		
	

}

@incollection{b18,
	
	
		,
	title={{Enterprise resource planning survey of US manufacturing firms}}
		,
	author={{
			MA
		}}
	
	
		,
	journal={{Production and Inventory Management Journal}}
		
			41
			2
			
			,
	year={2000}
		
	

}

@incollection{b19,
	
	
		,
	title={{Critical factors for successful implementation of enterprise systems}}
		,
	author={{
			FHNah
		} and {
			LSLau
		} and {
			JKuang
		}}
		
		
	
	
		,
	journal={{Business Process Management Journal}}
		
			3
			7
			
			,
	year={2001}
		
	

}

@book{b20,
	
	
		,
	title={{Critical Success Factor for Implementing an ERP system in a University Environment: A Case study from the Australia, Honours issertation}}
		,
	author={{
			JLNielsen
		}}
		
			,
	year={2002}
			,
	address={Brisbane, Australia, Griffith University}
		
	

}

@incollection{b21,
	
	
		,
	title={{Factors Affecting System Implementation: The Case of Enterprise Resources Planning System}}
		,
	author={{
			CarolOkolica
		}}
	
	
		,
	booktitle={{Proceedings of the 16th Annual Conference of the International Academy for Information Management. p36}}
				the 16th Annual Conference of the International Academy for Information Management. p36
		
			,
	year={2001. October 18, 2000}
		
	

}

@incollection{b22,
	
	
		,
	title={{Business world, Philphines. 23. satisfaction in ERP projects: benefits, barriers or risks?}}
		,
	author={{
			JGRosario
		}}
	
	
		,
	journal={{Journal of Enterprise Information Management}}
		
			22
			6
			
			,
	year={2000}
		
	
	,
	note={on the leading edge, critical success factors in ERP implementation projects}

}

@incollection{b23,
	
	
		,
	title={{The FoxMeyer Drugs' Bankruptcy: was it a failure of ERP?}}
		,
	author={{
			EScott
		} and {
			Judy
		}}
		
		13-15.08.99
	
	
		,
	booktitle={{Proceedings of the 5th Americas Conference on Information System}}
				the 5th Americas Conference on Information SystemMilwaukee, WI, USA
		
			,
	year={1999}
			
		
	

}

@incollection{b24,
	
	
		,
	title={{Despite Odds, Georgia Hits It Big with ERP System}}
		,
	author={{
			MarcSongini
		}}
	
	
		,
	journal={{Computerworld}}
		
			10
			,
	year={October 9. 2000}
		
	

}

@incollection{b25,
	
	
		,
	title={{Critical success factors in enterprise wide information management systems projects}}
		,
	author={{
			MSumner
		}}
	
	
		,
	booktitle={{Proceedings of the Americas conference on information system (AMCIS)}}
				the Americas conference on information system (AMCIS)
		
			,
	year={1999}
			
		
	

}

@incollection{b26,
	
	
		,
	title={{Measuring ERP success: the ultimate users view}}
		,
	author={{
			JWu
		} and {
			YWang
		}}
		
	
	
		,
	journal={{International Journal of Operations & Production Management}}
		
			26
			8
			
			,
	year={2006}
		
	

}

@incollection{b27,
	
	
		,
	title={{A framework of ERP systems implementation success in China: An empirical study}}
		,
	author={{
			ZZhang
		} and {
			MLee
		} and {
			PHuang
		} and {
			LZhang
		} and {
			XHuang
		}}
		
		
		
		
	
	
		,
	journal={{International Journal of Production Economics}}
		
			1
			
			,
	year={2005}
		
	

}