@incollection{, 4F5A48AC6CD191C7EB34B94C869E7AE7 , author={{Dr. LuckyBenson} and {Mr. Markus YohanaKamale} and {Adamawa State University}}, journal={{Global Journal of Management and Business Research}}, journal={{GJMBR}}2249-45880975-585310.34257/GJMBR, address={Cambridge, United States}, publisher={Global Journals Organisation}2131321 } @book{b0, , title={{Threats to egovernment implementation in the civil service: Nigeria as a case study}} , author={{ NAAzeez } and { APAbidoye } and { AOAdesina } and { KKAgbele } and { AOyewole }} , year={2012} } @incollection{b1, , title={{Who learns what from whom: a review of the policy transfer literature}} , author={{ DDolowitz } and { DMarsh }} , journal={{Political studies}} 44 2 , year={1996} } @incollection{b2, , title={{Learning from abroad: The role of policy transfer in contemporary policy-making}} , author={{ DPDolowitz } and { DMarsh }} , journal={{Governance}} 13 1 , year={2000} } @book{b3, , title={{Policy transfer in global perspective}} , author={{ MEvans }} , year={2004} , publisher={Gower Publishing, Ltd} } @book{b4, , title={{Multi-level governance and institutional change: The Europeanization of regional policy in Italy}} , author={{ EGualini }} , year={2004} } @book{b5, , title={{Political science: A comparative introduction}} , author={{ RHague } and { MHarrop } and { JMccormick }} , year={2016} , publisher={Palgrave Macmillan} } @book{b6, , author={{ SHalperin } and { OHeath }} , title={{Political research: methods and practical skills}} , publisher={Oxford University Press} , year={2012} } @book{b7, , author={{ RHeeks }} , title={{Government in Africa: Promise and practice. Information polity}} , year={2002a} 7 } @book{b8, , title={{Information systems and developing countries: Failure, success, and local improvisations. The information society}} , author={{ RHeeks }} , year={2002b} 18 } @book{b9, , title={{Understanding E-government: Information systems in public administration: Routledge}} , author={{ VHomburg }} , year={2008} } @book{b10, , title={{Public sector reforms in Africa: what lessons have we learnt? Paper presented at the Forum for Development Studies}} , author={{ GKKaryeija }} , year={2012} } @book{b11, , title={{The blunders of our governments}} , author={{ AKing } and { ICrewe }} , year={2013} , publisher={Oneworld Publications} } @book{b12, , title={{The NPM agenda for service delivery: A suitable model for developing countries. The internationalization of public management: Reinventing the Third World state}} , author={{ WMccourt } and { WMccourt } and { MinogueMCheltenham }} , year={2001} , publisher={Edward Elgar} } @incollection{b13, , title={{Political commitment to reform: civil service reform in Swaziland}} , author={{ WMccourt }} , journal={{World Development}} 6 , year={2003} } @book{b14, , title={{Commitment to civil service reform in Swaziland: Institute for Development Policy and Management}} , author={{ WMccourt } and { MU I F DPolicy } and { Management }} , year={2001} University of Manchester } @book{b15, , author={{ PTMkandawire } and { CCSoludo }} , title={{Our continent, our future: African perspectives on structural adjustment: Idrc}} , year={1999} } @incollection{b16, , title={{Towards a framework for egovernment development in nigeria}} , author={{ DMundy } and { BMusa }} , journal={{Electronic Journal of E-government}} 8 2 , year={2010} } @book{b17, , title={{EFFECT OF INFORMATION AND COMMUNICATIONS TECHNOLOGY SUPPORTED OPERATIONS ON SERVICE QUALITY AT THE DEPARTMENT OF IMMIGRATION}} , author={{ MANyundo }} , year={2013} , address={KENYA. SCHOOL OF BUSINESS, UNIVERSITY OF NAIROBI} } @book{b18, , title={{Evaluation of Sectoral Implementation of Nigerian National Information Technology (IT) Policy}} , author={{ WMOlatokun } and { FJAbduldayan }} , year={2014} , note={Available at SSRN 2523290} } @incollection{b19, , title={{Elite interviewing: Approaches and pitfalls}} , author={{ DRichards }} , journal={{Politics}} 16 3 , year={1996} } @book{b20, , title={{Lesson-drawing in public policy: A guide to learning across time and space}} , author={{ RRose }} , year={1993} , publisher={Cambridge Univ Press} 91 } @book{b21, , title={{Case study research: what, why and how?}} , author={{ PSwanborn }} , year={2010} , address={Sage} } @book{b22, , title={{Policy transfer and service delivery transformation in developing countries: the case of Malawi health sector reforms}} , author={{ RI CTambulasi }} , year={2011} University of Manchester } @incollection{b23, , title={{Information technology and democratic participation in Africa}} , author={{ WJTettey }} , journal={{Journal of Asian and African Studies}} 36 1 , year={2001} } @book{b24, , title={{Efficiency, accountability and implementation: public sector reform in}} , author={{ OTherkildsen N. R. I. f. S. } and { UDevelopment N. R. I. f. S. }} , year={2001} East and Southern Africa: United Nations Research Institute for Social Development } @book{b25, , title={{Case study research: Design and methods 4th ed. Paper presented at the United States: Library of Congress Cataloguing-in-Publication Data}} , author={{ RKYin }} , year={2009} } @book{b26, , title={{Case study research: Design and methods}} , author={{ RKYin }} , year={2013} , publisher={Sage publications} }