@incollection{,
	
					
					
					FCBA6361CE9014C0262F8C6A9B44AEDD
				,
	author={{FardinKhan} and {Md. Shahnur AzadChowdhury} and {AnamulHaque} and {SultanaAkter} and {Syed Muhammad HasibAhsan} and {}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}2116575
}

@book{b0,
	
	
		,
	title={{E-Business and on line banking in Bangladesh: an Analysis. Banks & bank systems}}
		,
	author={{
			MMAli
		}}
		
			,
	year={2010}
			
		
	

}

@incollection{b1,
	
	
		,
	title={{E-business with special reference to on-line banking of Bangladesh: An Analysis. Banks and Banks system}}
		,
	author={{
			MMAli
		} and {
			NAkter
		}}
		
	
	
		,
	journal={{International Research Journal}}
		
			5
			2
			
			,
	year={2010}
		
	

}

@incollection{b2,
	
	
		,
	title={{The impact of e-banking on the performance of Jordanian banks}}
		,
	author={{
			MOAl-Smadi
		} and {
			SAAl-Wabel
		}}
		
	
	
		,
	journal={{The Journal of Internet Banking and Commerce}}
		
			16
			2
			
			,
	year={1970}
		
	

}

@book{b3,
	
	
		,
	title={{Adoption of ATM Banking in Bangladesh: An Analysis of Cur-rent Status, Problems, and Chal-lenges Including Probable Remedies. Fintech-Technology Business Inno-vation}}
		,
	author={{
			MAlam
		}}
		
			,
	year={2017. 2017}
		
	

}

@incollection{b4,
	
	
		,
	title={{Practice of Ebanking in commercial bank: An empirical study in Bangladesh}}
		,
	author={{
			SZBony
		} and {
			FKabir
		}}
		
	
	
		,
	journal={{International Journal of Business and Social Research}}
		
			3
			5
			
			,
	year={2013}
		
	

}

@book{b5,
	
	
		,
	title={{Risk management for electronic banking and electronic money activities. Basle Committee on Banking Supervision}}
		
			,
	year={1998}
		
	

}

@incollection{b6,
	
	
		,
	title={{}}
		,
	author={{
			MABashir
		} and {
			MHAli
		} and {
			MReaz
		}}
		
		
	
	
		,
	journal={{International Journal of Administration and Governance}}
		
			,
	year={2015}
		
	

}

@incollection{b7,
	
	
		,
	title={{}}
		,
	author={{
			BBank
		}}
	
	
		,
	journal={{Quarterly Review Report on Green Banking Activities}}
		
			,
	year={2017}
		
	

}

@incollection{b8,
	
	
		,
	title={{Impact of information technology on the efficiency and total factor productivity of Indian banks}}
		,
	author={{
			BBank
		} and {
			MChandrasekhar
		} and {
			RMSonar
		}}
		
		
		10
	
	
		,
	journal={{South Asian Journal of Management}}
		
			15
			3
			
			,
	year={2017. 2008}
		
	
	,
	note={Annual Report}

}

@incollection{b9,
	
	
		,
	title={{Forms of electronic banking}}
		,
	author={{
			AChovanová
		}}
	
	
		,
	journal={{BIATEC}}
		
			14
			6
			
			,
	year={2006}
		
	

}

@book{b10,
	
	
		,
	title={{}}
		,
	author={{
			SPDhandayuthapani
		} and {
			MSelvachandra
		}}
		
		
			,
	year={2013}
		
	

}

@book{b11,
	
	
		,
	title={{Practices and Customer Satisfaction in Thanjavur Dis-trict, Tamilnadu: An Empirical Study}}
		,
	author={{
			E-Banking
		}}
		
	

}

@incollection{b12,
	
	
		,
	title={{Provision of electronic banking in the UK and the Republic of Ireland}}
		,
	author={{
			EDaniel
		}}
	
	
		,
	journal={{International Journal of bank marketing}}
		
			17
			2
			
			,
	year={1999}
		
	

}

@incollection{b13,
	
	
		,
	title={{Adoption of e-banking in Bangladesh: An exploratory study}}
		,
	author={{
			ASHasan
		} and {
			MABaten
		} and {
			AAKamil
		} and {
			SParveen
		}}
		
		
		
	
	
		,
	journal={{African journal of business management}}
		
			4
			13
			
			,
	year={2010}
		
	

}

@book{b14,
	
	
		,
	title={{Enhancing the performance of banking operations through appropriate information technology}}
		,
	author={{
			GIrechukwu
		}}
		
			,
	year={2000}
			
			,
	address={Ibadan}
		
	
	,
	note={Information technology in Nigerian banking industry, spectrum books}

}

@book{b15,
	
	
		,
	title={{Study of E-banking services and products in Afghanistan}}
		,
	author={{
			AMKarimi
		}}
		
			,
	year={2016}
		
	

}

@incollection{b16,
	
	
		,
	title={{Perceived risk and Chinese consumers' internet banking services adoption}}
		,
	author={{
			LifenZhao
		} and {
			AHanmer-Lloyd
		} and {
			SWard
		} and {
			PGoode
		} and {
			MM
		}}
		
		
		
		
	
	
		,
	journal={{International Journal of Bank Marketing}}
		
			26
			7
			
			,
	year={2008}
		
	

}

@incollection{b17,
	
	
		,
	title={{The evolution of e-banking: a study of Indian and Kenyan technology awareness}}
		,
	author={{
			RNyangosi
		} and {
			JSArora
		} and {
			SSingh
		}}
		
		
	
	
		,
	journal={{International Journal of Electronic Finance}}
		
			3
			2
			
			,
	year={2009}
		
	

}

@incollection{b18,
	
	
		,
	title={{Bank strategies and the internet: an interpretation of the banking industry based on the Italian retail market}}
		,
	author={{
			FPigni
		} and {
			ARavarini
		} and {
			MTagliavini
		} and {
			CVitari
		}}
		
		
		
	
	
		,
	journal={{Journal of information technology case and application research}}
		
			4
			3
			
			,
	year={2002}
		
	

}

@incollection{b19,
	
	
		,
	title={{E-commerce and Concerns for E-Commerce in Bangladesh}}
		,
	author={{
			MLRahman
		}}
	
	
		,
	journal={{Journal of the Institute}}
		
			48
			,
	year={2001}
		
	

}

@incollection{b20,
	
	
		,
	title={{Problems and prospects of electronic banking in Bangladesh: A case study on Dutch-Bangla Bank Limited}}
		,
	author={{
			MRahman
		} and {
			NKSaha
		} and {
			MN ISarker
		} and {
			ASultana
		} and {
			AZ M SProdhan
		}}
		
		
		
		
	
	
		,
	journal={{American Journal of Operations Management and Information Systems}}
		
			2
			1
			
			,
	year={2017}
		
	

}

@incollection{b21,
	
	
		,
	title={{Impact of future trends on banking services}}
		,
	author={{
			MTinnila
		}}
	
	
		,
	journal={{The Journal of Internet Banking and Commerce}}
		
			17
			2
			
			,
	year={1970}
		
	

}

@book{b22,
	
	
		,
	title={{E-Banking Management: Issues, Solutions, and Strategies: Issues, Solutions, and Strategies}}
		,
	author={{
			MShah
		}}
		
			,
	year={2009}
			,
	publisher={IGI Global}
		
	

}

@incollection{b23,
	
	
		,
	title={{A Study of Customer Perception and Importance of CRM Initiative in the Indian Banking Sector}}
		,
	author={{
			RSahoo
		}}
	
	
		,
	journal={{VSRD International Journal of Business}}
		
			2
			1
			
			,
	year={2013}
		
	

}

@incollection{b24,
	
	
		,
	title={{Bankers' perspectives on ebanking}}
		,
	author={{
			HSharma
		}}
	
	
		,
	journal={{Global journal of Research in Management}}
		
			1
			1
			71
			,
	year={2011}
		
	

}

@incollection{b25,
	
	
		,
	title={{Electronic banking in Bangladesh}}
		,
	author={{
			MShamsuddoha
		}}
	
	
		,
	journal={{Journal of Business Solutions}}
		
			2
			1
			,
	year={2008}
		
	

}

@book{b26,
	
	
		,
	title={{Prospects and Challenges of Electronic Banking in Ghana: A Case Study of SG-SSB Bank Limited}}
		,
	author={{
			SYahiya
		}}
		
			,
	year={2011}
			,
	address={Accra}
		
	
	,
	note={Doctoral dissertation}

}

@book{b27,
	
	
		,
	title={{What kinds of bank account do you use? Current / Saving / Fixed / Other}}
		
	

}

@book{b28,
	
	
		,
	title={{Which Bank or Banks do you use to maintain an account? DBBL /BRAC/Prime/Premier / Govt}}
		
	

}

@book{b29,
	
	
		,
	title={{If Yes, please define E-Banking in your view? 5. What kinds of E-banking services/products do you use}}
		
	

}

@book{b30,
	
	
		,
	title={{Advantages / Reasons for using E-Banking Ser-vice: Convenience / Cost saving /Time Saving / Easy Ac-cess / No need to Stand in Line / All Other????????????????}}
		
	

}

@book{b31,
	
	
		,
	title={{Disadvantages/Reasons for not using E-banking Service: Security Issue/speed Issue / Lack of Technological knowledge/ All}}
		
	

}

@book{b32,
	
	
		,
	title={{Do you think E-Banking provides better Customer service than traditional banking? Yes / No Please explain your choice in short: 10. Do you feel safe using the e-banking service? Yes / No Please explain your choice in short: 11. Which service/services do you enjoy most pro}}
		
	
	,
	note={vided by E-Banking}

}

@incollection{b33,
	
	
		,
	title={{What security measure/measures are taken by your bank? Encryption / Firewall/ Session management / Login & Pin Verification /all / Other???????????????????? 13 . Do you think the adoption of E-Banking in Bangla-desh will Develop the Banking system? Yes/ No Please explain your choice in short: 14. What is your recommendation/suggestion to develop an E-Banking system in Bangladesh? E-Banking Adoption in Bangladesh}}
	
	
		,
	booktitle={{Online Payment & Transfer/ Account Information check/ Online Shopping/ Ticket Booking/Investment Service Other ?????????????????????????? ? 12}}
				
	
	,
	note={Present Status and Customer Satisfaction: An Evaluation}

}