@incollection{,
	
					
					
					687CFE0BCE9642045A45455BB91B8BBB
				,
	author={{KishoreShanmugam} and {KabileshJeganathan} and {Mohamed Saif MohamedBasheer} and {Mohamed Aakib MohamedFirthows} and {AnuradhaJayakody} and {Sri Lanka Instiute of Information Technology}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}2063951
}

@book{b0,
	
	
		,
	title={{Staying Fresh in the restaurant industry Insights from KPMG's Annual Resturants Financial executives Share Forum}}
		,
	author={{
			PFultz
		}}
		
			,
	year={2017}
		
	

}

@incollection{b1,
	
	
		,
	title={{The changing market for food delivery}}
		,
	author={{
			CHirschberg
		} and {
			ARajko
		} and {
			TSchumacher
		} and {
			MWrulich
		}}
		
		
		
	
	
		,
	journal={{Mckinsey & Company}}
		
			,
	year={2016}
		
	

}

@incollection{b2,
	
	
		,
	title={{Business Intelligence Market Trends and Growth in Enterprise Business}}
		,
	author={{
			MMuthukumar
		} and {
			Karthikeyan
		}}
		
	
	
		,
	journal={{International Journal on Recent and Innovation Trends in Computing and Communication}}
		
			4
			3
			
			,
	year={2016}
		
	

}

@book{b3,
	
	
		,
	title={{BizEnglish. Ada Derana.lk}}
		,
	author={{
			Adaderana
		} and {
			Lk
		}}
		
		
			,
	year={2019}
		
	

}

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	title={{Adaderan a.lk/uber-eats-delivers-over-3-million-orders-within-12-months-in-sl}}
		http://bizenglish
		
	
	,
	note={Accessed 12 04 2020}

}

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		,
	title={{Uber}}
		,
	author={{
			GFuldner
		}}
		
		
			,
	year={2020}
		
	
	,
	note={Accessed 10 05 2020}

}

@incollection{b6,
	
	
		,
	title={{Implementation of business intelligence framework for Malaysian halal food manufacturing industry}}
		,
	author={{
			JMailasan
		} and {
			MKAbdul
		} and {
			ARFadhlur
		} and {
			AAbu
		}}
		
		
		
	
	
		,
	journal={{Management Science Letters}}
		
			8
			
			,
	year={2018}
		
	

}

@incollection{b7,
	
	
		,
	title={{An assessment of business intelligence in public hospitals}}
		,
	author={{
			RGaardboe
		} and {
			NSandalgaard
		} and {
			TNyvang
		}}
		
		
	
	
		,
	journal={{International Journal of Information Systems and Project Management}}
		
			5
			4
			
			,
	year={2017}
		
	

}

@incollection{b8,
	
	
		,
	title={{Business Intelligence Solution for Food Industry}}
		,
	author={{
			HRaheela
		} and {
			MSaman
		} and {
			Sukaina
		}}
		
		
	
	
		,
	journal={{Journal of Basic & Applied Sciences}}
		
			13
			
			,
	year={2017}
		
	

}

@incollection{b9,
	
	
		,
	title={{Effect of Business Intelligence and Analytics on Business Performance}}
		,
	author={{
			MDKakhki
		} and {
			PPalvia
		}}
		
	
	
		,
	booktitle={{Americas Conference on Information Systems}}
				San Diego
		
			,
	year={2016}
			22
		
	

}

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		,
	title={{Business Intelligence Critical Factors for BI Success}}
		,
	author={{
			JHolmqvist
		}}
		
			,
	year={2016}
		
	

}

@book{b11,
	
	
		,
	title={{The Perceived Impact of Business Intelligence Tools on Marketing Success}}
		,
	author={{
			Nawaz
		}}
		
			,
	year={2015}
			
		
	

}

@incollection{b12,
	
	
		,
	title={{Towards an Understanding Business Intelligence. A Dynamic Capability-Based Framework for Business Intelligence}}
		,
	author={{
			MOlszak
		}}
	
	
		,
	journal={{Federated Conference on Computer Science and Information Systems}}
		
			2
			
			,
	year={2014}
		
	

}

@incollection{b13,
	
	
		,
	title={{The Impact of Business Intelligence on Healthcare Delivery in the USA}}
		,
	author={{
			KNoushin
		} and {
			KLori
		} and {
			Jean-Pierre
		}}
		
		
	
	
		,
	journal={{Interdisciplinary Journal of Information, Knowledge, and Management}}
		
			9
			
			,
	year={2014}
		
	

}

@incollection{b14,
	
	
		,
	title={{The influence of Business Intelligence capacity, network learning and innovativeness on startups performance}}
		,
	author={{
			CNuno
		} and {
			Arnaldo
		}}
		
	
	
		,
	journal={{Journal of Innovation & Knowledge}}
		
			4
			
			,
	year={2019}
		
	

}

@incollection{b15,
	
	
		,
	title={{Market Orientation, Innovation and Business Performance:Insight from Womenpreneurs in the Fashion Industry in Ghana}}
		,
	author={{
			APatrick
		} and {
			ACGeorge
		} and {
			AGeorge
		} and {
			AMatilda
		} and {
			BErnestina
		}}
		
		
		
		
	
	
		,
	journal={{Journal of Creativity and Business}}
		
			4
			
			,
	year={2018}
		
	

}

@incollection{b16,
	
	
		,
	title={{Effect of Marketing Orientation on Business Performance: A Study from Slovak Foodstuff Industry}}
		,
	author={{
			?Simona
		} and {
			T.-PJanka
		} and {
			NGabriela
		} and {
			DJaroslav
		}}
		
		
		
	
	
		,
	journal={{Procedia Economics and Finance}}
		
			34
			
			,
	year={2015}
		
	

}

@incollection{b17,
	
	
		,
	title={{A Study on Performance Measurement of Online Retail Stores}}
		,
	author={{
			KSingh
		} and {
			NAnand
		}}
		
	
	
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			1
			19
			
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	year={2014}
		
	

}

@incollection{b18,
	
	
		,
	title={{Impact of Marketing Strategy on Business Performance A Study of Selected Small and Medium Enterprises (Smes) In Oluyole Local Government}}
		,
	author={{
			AdesolaMGbolagade
		} and {
			OyewaleI
		}}
		
	
	
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	journal={{IOSR Journal of Business and Management}}
		
			4
			11
			
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	year={2013}
		
	

}

@incollection{b19,
	
	
		,
	title={{A literature analysis on business performance for SMES -subjective or objective measures?}}
		,
	author={{
			NPerera
		} and {
			SN 'Zulkiffli
		}}
		
	
	
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}

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		,
	title={{Employee satisfaction, customer satisfaction, and financial performance: An empirical examination}}
		,
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		}}
		
	
	
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}

@incollection{b21,
	
	
		,
	title={{Understanding Consumer Behavior Toward Utilization of Online Food Delivery Platforms}}
		,
	author={{
			PChetan
		} and {
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		} and {
			SAprita
		} and {
			DNumgay
		}}
		
		
		
	
	
		,
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			19
			16
			
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	year={2019}
		
	

}

@incollection{b22,
	
	
		,
	title={{A Study on Impact of Online Food delivery app on Restaurant Business special reference to zomato and swiggy}}
		,
	author={{
			GMitali
		}}
	
	
		,
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			6
			1
			
			,
	year={2019}
		
	

}

@incollection{b23,
	
	
		,
	title={{Evaluation of collaborative consumption of food delivery services through web mining techniques}}
		,
	author={{
			GJuan
		} and {
			BWilmer
		} and {
			SPhillip
		} and {
			CGopal
		} and {
			YASteven
		} and {
			RLeidy
		} and {
			Alejandro
		}}
		
		
		
		
		
		
	
	
		,
	journal={{Journal of Retailing and Consumer Services}}
		
			46
			
			,
	year={2019}
		
	

}

@incollection{b24,
	
	
		,
	title={{Influence of Online Food Delivery Apps on the Operations of the Resturants Business}}
		,
	author={{
			SDas
		} and {
			DGhose
		}}
		
	
	
		,
	journal={{International Journal Of Scientific & Technology Research}}
		
			8
			12
			
			,
	year={2019}
		
	

}

@incollection{b25,
	
	
		,
	title={{Consumer Perception Towards 'Online Food Ordering And Delivery Services':An Empirical Study}}
		,
	author={{
			Jyotishman
		}}
	
	
		,
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			5
			
			,
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	,
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}

@incollection{b26,
	
	
		,
	title={{The impact of COVID-19 on small business outcomes and expectations}}
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	author={{
			MBartik
		} and {
			ZBertrand
		} and {
			ECullen
		} and {
			MGlaeser
		} and {
			Luca
		}}
		
		
		
		
	
	
		,
	journal={{Proceedings of the National Academy of Sciences of the United States of America}}
		
			117
			30
			
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	year={2020}
		
	

}

@incollection{b27,
	
	
		,
	title={{Employee adjustment and well-being in the era of COVID-19: Implications for human resource management}}
		,
	author={{
			JCarnevale
		} and {
			IHatak
		}}
		
	
	
		,
	journal={{Journal of Business Research}}
		
			116
			
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	year={2020}
		
	

}

@incollection{b28,
	
	
		,
	title={{The COVID-19: macroeconomics scenarii and role of containment in Morocco}}
		,
	author={{
			ZFirano
		} and {
			FAFatine
		}}
		
	
	
		,
	journal={{One Health}}
		
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	year={2020}
		
	

}

@incollection{b29,
	
	
		,
	title={{Ultra Long-Haul: An emerging business model accelerated by COVID-19}}
		,
	author={{
			LBBauer
		} and {
			DBloch
		} and {
			RMerkert
		}}
		
		
	
	
		,
	journal={{Journal of Air Transport Management}}
		
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	year={2020}
		
	

}

@incollection{b30,
	
	
		,
	title={{Managing uncertainty during a global pandemic: An international business perspective}}
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	author={{
			PSharma
		} and {
			TLeung
		} and {
			RPKingshott
		} and {
			NSDavcik
		} and {
			SCardinali
		}}
		
		
		
		
	
	
		,
	journal={{Journal of Business Research}}
		
			116
			
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	year={2020}
		
	

}

@incollection{b31,
	
	
		,
	title={{Implementation Of Business Intelligence On Banking, Retail, And Educational Industry}}
		,
	author={{
			AMSundjaja
		}}
	
	
		,
	journal={{International Journal of Communication & Information Technology}}
		
			7
			2
			
			,
	year={2013}
		
	

}

@book{b32,
	
	
		,
	title={{Available: https://w ww.alliedm arketresearch.com/food-delivery-mobileapplication-market}}
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	author={{
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	year={2017}
		
	
	,
	note={Allied Market Research. Accessed 12 04 2020}

}

@book{b33,
	
	
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	title={{Echelon.lk}}
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	author={{
			Echelon
		}}
		
		
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	year={2019}
		
	
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}

@book{b34,
	
	
		,
	title={{}}
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	author={{
			"Forbes
		} and {
			Forbes
		} and {
			Com
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}

@book{b35,
	
	
		,
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}

@book{b36,
	
	
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	title={{The importance of Business Intelligence as a decision-making tool: case study electricity company of Ghana (E.C.G)}}
		,
	author={{
			TBAmoako
		}}
		
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	year={2013}
		
	

}

@incollection{b37,
	
	
		,
	title={{Customers' Expectations and Needs in the Business Intelligence Software Market}}
		,
	author={{
			SAdis
		} and {
			SSKlaus
		}}
		
	
	
		,
	journal={{Journal of Intelligence Studies in Business}}
		
			2
			
			,
	year={2012}
		
	

}

@incollection{b38,
	
	
		,
	title={{The Impact of Business Intelligence on Corporate Performance Management}}
		,
	author={{
			KHartl
		} and {
			OJacob
		} and {
			FLMbep
		} and {
			ABudree
		} and {
			LFourie
		}}
		
		
		
		
	
	
		,
	booktitle={{Hawaii International Conference on System Sciences}}
				
			,
	year={2016}
			49
			
		
	

}

@incollection{b39,
	
	
		,
	title={{Studying the links between organizational culture,innovation, and performance in Spanish companies}}
		,
	author={{
			JCNaranjo-Valencia
		} and {
			DJiménez-Jiménez
		} and {
			RSanz-Valle
		}}
		
		
	
	
		,
	journal={{Revista Latinoamericana de Psicología}}
		
			48
			
			,
	year={2016}
		
	

}

@incollection{b40,
	
	
		,
	title={{Marketing effectiveness and business performance in the financial service industry}}
		,
	author={{
			AFyall
		} and {
			SSingh
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			KAppiah-Adu
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}

@incollection{b41,
	
	
		,
	title={{The Study on the Application of Business Intelligence in Manufacturing: A Review}}
		,
	author={{
			YM MErnie
		} and {
			OSMohd
		} and {
			OYuhanis
		} and {
			YR MAhmad
		}}
		
		
		
	
	
		,
	journal={{International Journal of Computer Science Issues}}
		
			10
			
			,
	year={2013}
		
	

}

@incollection{b42,
	
	
		,
	title={{Business intelligence empirical study on the top 50 Finnish companies}}
		,
	author={{
			MHannula
		} and {
			VPirttimaki
		}}
		
	
	
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	,
	note={Cambridge}

}

@incollection{b43,
	
	
		,
	title={{The availability and use of competitive and business intelligence in South African business organisations}}
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	author={{
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			DTustin
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	journal={{Southern African Business Review}}
		
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}

@incollection{b44,
	
	
		,
	title={{A study on tam: analysis of customer attitudes in online food ordering system}}
		,
	author={{
			SMAlagoza
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			HHekimoglu
		}}
		
	
	
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	journal={{Procedia-Social and Behavioral Sciences}}
		
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}

@incollection{b45,
	
	
		,
	title={{Innovative strategies of startup firms in India -A study on online food delivery companies in India}}
		,
	author={{
			VLKanteti
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		,
	journal={{International Research Journal of Management Science & Technology}}
		
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	year={2018}
		
	

}

@incollection{b46,
	
	
		,
	title={{Consumers' Interest in Alternative Food Delivery Systems:Results from a Consumer Survey in New Jersey}}
		,
	author={{
			FHossain
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			AOAdelaja
		}}
		
	
	
		,
	journal={{Journal of Food Dis&ibution Research}}
		
			
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	year={2009}
		
	

}

@incollection{b47,
	
	
		,
	title={{Improvement of Online Food Delivery Service Based on Consumers' Negative Comments}}
		,
	author={{
			HLan
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			LYa'nan
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			WShuhua
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		,
	journal={{Canadian Social Science}}
		
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			5
			
			,
	year={2016}
		
	

}

@incollection{b48,
	
	
		,
	title={{Customer Perception and Satisfaction on Ordering Food via Internet, a Case on Foodzoned.Com, in Manipal}}
		,
	author={{
			HSethu
		} and {
			BSaini
		}}
		
	
	
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	booktitle={{Proceedings of the Seventh Asia-Pacific Conference on Global Business, Economics,Finance and Social Sciences}}
				the Seventh Asia-Pacific Conference on Global Business, Economics,Finance and Social Sciences
		
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	year={2016}
			
		
	

}

@incollection{b49,
	
	
		,
	title={{Firm and industry effects on small, medium-sized and large firms' performance}}
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	author={{
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		} and {
			I.-ASusana
		} and {
			L.-LVicente
		} and {
			R.-RMarcos
		} and {
			F.-JCarlos
		} and {
			M
		}}
		
		
		
		
		
	
	
		,
	journal={{BRQ Business Research Quarterly}}
		
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	year={2019}
		
	

}

@incollection{b50,
	
	
		,
	title={{A study on customer's attitude and perception towards digital food app services}}
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	author={{
			PNeha
		} and {
			GSakina
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		,
	journal={{Amity Journal of Management}}
		
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	year={2017}
		
	

}

@incollection{b51,
	
	
		,
	title={{Electric Commerce and Turkish Patterns of Online Food Delivery System}}
		,
	author={{
			MCavusoglu
		}}
	
	
		,
	journal={{IYUD}}
		
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			1
			
			,
	year={2012}
		
	

}

@incollection{b52,
	
	
		,
	title={{A maturity model of enterprise business intelligence}}
		,
	author={{
			TChee-Sok
		} and {
			Y.-WSim
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			WYeoh
		}}
		
		
	
	
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	journal={{Communications of the IBIMA}}
		
			2011
			
			,
	year={2011}
		
	

}

@incollection{b53,
	
	
		,
	title={{Business Intelligence}}
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	author={{
			SNegash
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		,
	journal={{Communications of the Association for Information Systems}}
		
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	year={2004}
		
	

}

@incollection{b54,
	
	
		,
	title={{Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services}}
		,
	author={{
			VCYeo
		} and {
			S.-KGoh
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			SRezaei
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}

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	title={{City Population}}
		
		
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}

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	,
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}

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	title={{To Study the Customer Perceptions of Electronic Food Ordering}}
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	author={{
			MJChorneukar
		}}
		
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	year={2014}
		
	

}

@incollection{b58,
	
	
		,
	title={{Online Food Ordering System}}
		,
	author={{
			AR ASingh
		} and {
			SPathan
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			VKanade
		}}
		
		
	
	
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	journal={{International Journal of Computer Applications}}
		
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			,
	year={2017}
		
	

}

@incollection{b59,
	
	
		,
	title={{Outsourcing to Online Food Delivery Services: Perpective of F&B Business Owner}}
		,
	author={{
			GSee-Kwong
		} and {
			NSoo-Ryue
		} and {
			WShiun-Yi
		} and {
			CLily
		}}
		
		
		
	
	
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	journal={{Journal of Internet Banking and Commerce}}
		
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	year={2017}
		
	

}

@incollection{b60,
	
	
		,
	title={{The Current State of Online Food Ordering in the U.S. Restaurant Industry}}
		,
	author={{
			SEKimes
		}}
	
	
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	journal={{Cornell Hospitality Report}}
		
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			17
			
			,
	year={2011}
		
	

}

@book{b61,
	
	
		,
	title={{The Maturing of a Business Intelligence Maturity Model}}
		,
	author={{
			BDinter
		}}
		
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	year={2012}
		
	

}

@incollection{b62,
	
	
		,
	title={{Have you chosen your request? Analysis of online food delivery companies in Brazil}}
		,
	author={{
			GPigatto
		} and {
			JG D C FMachado
		} and {
			AD SNegreti
		} and {
			LMMachado
		}}
		
		
		
	
	
		,
	journal={{British Food Journal}}
		
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}

@incollection{b63,
	
	
		,
	title={{The economics of COVID-19: initial empirical evidence on how family firms in five European countries cope with the corona crisis}}
		,
	author={{
			SKraus
		} and {
			TClauss
		} and {
			MBreier
		} and {
			JGast
		} and {
			AZardini
		} and {
			VTiberius
		}}
		
		
		
		
		
	
	
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	journal={{International Journal of Entrepreneurial Behavior & Research}}
		
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	year={2020}
		
	

}

@book{b64,
	
	
		,
	title={{m-meals-in-first-year-to-expand-SL-investment/44-687814}}
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	author={{
			Ubereats
		}}
		
		
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	year={2019}
		
	
	,
	note={Daily FT. Accessed 12 04 2020}

}