@incollection{,
	
					
					
					1B9A82D79D0E4A0A5CE9C347491EE426
				,
	author={{Dagou Hermann WenceslasDAGOU}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}1935768
}

@incollection{b0,
	
	
		,
	title={{Mapping public value processes}}
		,
	author={{
			JAlford
		} and {
			SEt Yates
		}}
		
		10.1108/IJPSM-04-2013-0054
	
	
		,
	journal={{International Journal of Public Sector Management}}
		
			27
			4
			
			,
	year={2014}
		
	

}

@incollection{b1,
	
	
		,
	title={{Advancing research on hybrid organizing-Insights from the study of social enterprises}}
		,
	author={{
			JBattilana
		} and {
			MEt Lee
		}}
		
		10.1080/19416520.2014.893615
	
	
		,
	journal={{The Academy of Management Annals}}
		
			8
			1
			
			,
	year={2014}
		
	

}

@incollection{b2,
	
	
		,
	title={{L'appropriation d'un outil de gestion de la qualité à travers le prisme de la légitimité: le cas d'un Institut d'Administration des Entreprises}}
		,
	author={{
			DBédé
		} and {
			SBédé
		} and {
			AFiorello
		} and {
			NEt Maumon
		}}
		
		
		
		10.3917/mav.054.0083
	
	
		,
	journal={{Management & Avenir}}
		
			54
			4
			
			,
	year={2012}
		
	

}

@incollection{b3,
	
	
		,
	title={{Public Value Governance: Moving Beyond Traditional Public Administration and the New Public Management}}
		,
	author={{
			JBryson
		} and {
			BCrosby
		} and {
			LEt Bloomberg
		}}
		
		
		10.1111/puar.12238
	
	
		,
	journal={{Public Administration Review}}
		
			74
			4
			
			,
	year={2014}
		
	

}

@incollection{b4,
	
	
		,
	title={{Designing Public Participation Processes}}
		,
	author={{
			JBryson
		} and {
			KQuick
		} and {
			CSlotterback
		} and {
			BEt Crosby
		}}
		
		
		
		10.1111/j.1540-6210.2012.02678.x
	
	
		,
	journal={{Public Administration Review}}
		
			73
			1
			
			,
	year={2013}
		
	

}

@book{b5,
	
	
		,
	title={{Eléments pour une sociologie de la traduction. L'année sociologique}}
		,
	author={{
			MCallon
		}}
		
			,
	year={1986}
			36
			
		
	

}

@incollection{b6,
	
	
		,
	title={{Strategies for Introducing Organizational Innovation to Public Service Organizations}}
		,
	author={{
			ACollm
		} and {
			KEt Schedler
		}}
		
		10.1080/14719037.2013.822528
	
	
		,
	journal={{Public Management Review}}
		
			16
			1
			
			,
	year={2013}
		
	

}

@incollection{b7,
	
	
		,
	title={{Innovation in the public sector: A systematic review and future research agenda}}
		,
	author={{
			HDe Vries
		} and {
			VBekkers
		} and {
			LEt Tummers
		}}
		
		
		10.1111/padm.12209
	
	
		,
	journal={{Public Administration}}
		
			94
			1
			
			,
	year={2016}
		
	

}

@incollection{b8,
	
	
		,
	title={{Understanding hybridity in public organizations}}
		,
	author={{
			J.-LDenis
		} and {
			EFerlie
		} and {
			NEt Van Gestel
		}}
		
		
		1111/ padm.12175
	
	
		,
	journal={{Public Administration}}
		
			93
			2
			
			,
	year={2015}
		
	

}

@book{b9,
	
	
		,
	title={{Les outils du contrôle de gestion : des vecteurs de valeurs pour l'organisation publique ?}}
		,
	author={{
			BDreveton
		}}
		10.3917/cca.233.0009
		
			,
	year={2017}
			23
			
		
	
	,
	note={Comptabilité -Contrôle -Audit}

}

@incollection{b10,
	
	
		,
	title={{Janus réconcilié : associer traduction et purification pour analyser la trajectoire des outils de gestion}}
		,
	author={{
			BDreveton
		} and {
			SEt Rocher
		}}
		
		10.3917/resg.103.0067
	
	
		,
	journal={{Recherches en Sciences de Gestion}}
		
			103
			4
			
			,
	year={2014}
		
	

}

@incollection{b11,
	
	
		,
	title={{Perceptions et attitudes liées à la norme ISO 9001 : une analyse auprès de salariés opérationnels}}
		,
	author={{
			AEve
		} and {
			P.-AEt Sprimont
		}}
		
		10.3917/cca.221.0027
	
	
		,
	journal={{Comptabilité -Contrôle -Audit}}
		
			22
			1
			
			,
	year={2016}
		
	

}

@book{b12,
	
	
		,
	title={{Implementation research: a synthesis of the literature}}
		,
	author={{
			DFixsen
		} and {
			SNaoom
		} and {
			KBlase
		} and {
			RFriedman
		} and {
			FEt Wallace
		}}
		
		
		
		
		
			,
	year={2012. 2005}
			,
	address={Tampa}
		
		
			University of Florida
		
	

}

@book{b13,
	
	
		,
	title={{Critical success factors of continuous improvement in the public sector: a literature review and some key findings. The TQM Magazine}}
		,
	author={{
			KFryer
		} and {
			JAntony
		} and {
			ADouglas
		}}
		
		
		10.1108/09544780710817900
		
			,
	year={2007}
			19
			
		
	

}

@incollection{b14,
	
	
		,
	title={{Measure of Excellence}}
		,
	author={{
			AHalachmi
		}}
	
	
		,
	booktitle={{Quality, Innovation and Measurement in the Public Sector}}
				,
	editor={
			HHill
			HKlages
			ELöffler
		}
		Frankfurt
		
			,
	publisher={Peter Lang Verlag}
			,
	year={1995}
			
		
	

}

@incollection{b15,
	
	
		,
	title={{La fabrique du contrôle: une ethnométhodologie du choix des outils de gestion}}
		,
	author={{
			VJoannidès
		} and {
			SJaumier
		} and {
			LEt Loarne-Lemaire
		}}
		
		
		10.3917/cca.193.0087
	
	
		,
	journal={{Comptabilité-Contrôle-Audit}}
		
			19
			3
			
			,
	year={2013}
		
	

}

@incollection{b16,
	
	
		,
	title={{Effects of actor-network theory in accounting research}}
		,
	author={{
			LJustesen
		} and {
			JEt Mouritsen
		}}
		
		10.1108/09513571111100672
	
	
		,
	journal={{Accounting, Auditing & Accountability Journal}}
		
			24
			2
			
			,
	year={2011}
		
	

}

@incollection{b17,
	
	
		,
	title={{Exploring linkage of quality management to innovation}}
		,
	author={{
			SLeavengood
		} and {
			TAnderson
		} and {
			TEt Daim
		}}
		
		
		10.1080/14783363.2012.738492
	
	
		,
	journal={{Total Quality Management & Business Excellence}}
		
			25
			9
			
			,
	year={2012}
		
	

}

@book{b18,
	
	
		,
	title={{Des rituels et des hommes : la gestion de la qualité en milieu hospitalier au Québec. Administration publique du Canada}}
		,
	author={{
			DLozeau
		}}
		
			,
	year={1999}
			42
			
		
	

}

@incollection{b19,
	
	
		,
	title={{A contingency model of governmental accounting innovations in the political administrative environment}}
		,
	author={{
			KLuder
		}}
	
	
		,
	journal={{Research in Governmental and Nonprofit Accounting}}
		
			7
			
			,
	year={1992}
		
	

}

@incollection{b20,
	
	
		,
	title={{Quand la rationalité des gestionnaires publics sauve l'organisation: L'« échec raisonné » des centres de services partagés au ministère de la Justice}}
		,
	author={{
			EMaclouf
		} and {
			MEt De Fabregues
		}}
		
		10.3166/RFG.250.159-175
	
	
		,
	journal={{Revue Française de Gestion}}
		
			250
			5
			
			,
	year={2015}
		
	

}

@incollection{b21,
	
	
		,
	title={{Accounting, hybrids and the management of risk. Accounting}}
		,
	author={{
			PMiller
		} and {
			LKurunmäki
		} and {
			TLeary
		}}
		
		
	
	
		,
	journal={{Organizations and Society}}
		
			33
			7-8
			
			,
	year={2008}
		
	

}

@incollection{b22,
	
	
		,
	title={{Putting Together the Publicness Puzzle: A Framework for Realized Publicness}}
		,
	author={{
			SMoulton
		}}
	
	
		,
	journal={{Public Adminisration Review}}
		
			65
			9
			
			,
	year={2009}
		
	

}

@book{b23,
	
	
		,
	title={{Public Service Innovations and Changing Ethos in Africa. Africa's Public Service Delivery and Performance Review}}
		,
	author={{
			COkafor
		} and {
			JFatile
		} and {
			GEt Ejalonibu
		}}
		
		
		
			,
	year={2014}
			2
			
		
	

}

@incollection{b24,
	
	
		,
	title={{Traduction d'un outil de contrôle de gestion dans le secteur public Le cas du BSC dans l'armée de terre française}}
		,
	author={{
			LPerray-Redslob
		} and {
			JEt Malaurent
		}}
		
		10.3166/RFG.250.49-64
	
	
		,
	journal={{Revue Française de Gestion}}
		
			250
			5
			
			,
	year={2015}
		
	

}

@incollection{b25,
	
	
		,
	title={{Insights into the process dynamics of innovation implementation: The case of public hospitals in Germany}}
		,
	author={{
			EPiening
		}}
	
	
		,
	journal={{Public Management Review}}
		
			13
			1
			
			,
	year={2011}
		
	

}

@incollection{b26,
	
	
		,
	title={{Hybridation du New Public Management: cas de gestion des administrateurs territoriaux en France}}
		,
	author={{
			H.-OPyun
		}}
	
	
		,
	journal={{Management & Avenir}}
		
			65
			7
			
			,
	year={2013}
		
	

}

@incollection{b27,
	
	
		,
	title={{Un bilan de 20 ans de certification des systèmes de management de la qualité: les apports perçus de la certification ISO 9000 par les managers}}
		,
	author={{
			SRolland
		}}
	
	
		,
	journal={{Management & Avenir}}
		
			29
			9
			
			,
	year={2009}
		
	

}

@incollection{b28,
	
	
		,
	title={{Theorizing hybridity: Institutional logics, complex organizations, and actor identities: The case of nonprofits}}
		,
	author={{
			CSkelcher
		} and {
			SRSmith
		}}
		
	
	
		,
	journal={{Public Administration}}
		
			93
			2
			
			,
	year={2015}
		
	

}

@incollection{b29,
	
	
		,
	title={{Accounting change model for the public sector: adapting Luder's model for developing countries}}
		,
	author={{
			PUpping
		} and {
			JOliver
		}}
		
	
	
		,
	journal={{International Review of Business Research Papers}}
		
			7
			1
			
			,
	year={2011}
		
	

}

@incollection{b30,
	
	
		,
	title={{From New Public Management to New Public Governance? Hybridization and Implications for Public Sector Consumerism}}
		,
	author={{
			FWiesel
		} and {
			SEt Modell
		}}
		
	
	
		,
	journal={{Financial Accountability & Management}}
		
			30
			2
			
			,
	year={2014}
		
	

}