@incollection{,
	
					
					
					DC99AE12336084E02F699105FF4AC0D8
				,
	author={{Talal Jamal Abdul AzizAllahow} and {Sulieman Ibraheem ShelashAl-Hawary} and {Faraj Mazyed FarajAldaihani}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}1811116
}

@incollection{b0,
	
	
		,
	title={{Marketing information systems (Introduction to information technology}}
		,
	author={{
			AbdelAl Taee
		} and {
			MohamedAl-Ajarmef
		} and {
			Tayseer
		}}
		
		
	
	
		,
	booktitle={{Enriching for publication and distribution}}
				Amman-Jordan
		
			,
	year={2008}
		
	

}

@book{b1,
	
	
		,
	title={{The effect of information technology on the performance of workers in government agencies in Jordan}}
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	author={{
			GhadaAbduljawad
		}}
		
			,
	year={2005}
			,
	address={Amman, Jordan}
		
		
			University of Jordan
		
	
	,
	note={Master Thesis}

}

@incollection{b2,
	
	
		,
	title={{Managing managerial innovation, Arabic Organization for managerial development}}
		,
	author={{
			Al -Faoury
		}}
	
	
		,
	journal={{Research and Studies}}
		
			,
	year={2005}
		
	

}

@incollection{b3,
	
	
		,
	title={{Effect of Electronic Customer Relationship Management on Electronic service quality provided by the commercial banks in Kuwait}}
		,
	author={{
			FMAldaihani
		} and {
			NAAli
		}}
		
	
	
		,
	journal={{International Journal of Academic Research in Accounting}}
		
			8
			2
			
			,
	year={2018}
		
	
	,
	note={Finance and Management Sciences}

}

@incollection{b4,
	
	
		,
	title={{Impact of Electronic Customer Relationship Management on customers satisfaction of the five stars hotels in Kuwait}}
		,
	author={{
			FMAldaihani
		} and {
			NAAli
		}}
		
	
	
		,
	journal={{Global Journal of Management and Business Research: E-Marketing}}
		
			18
			5
			
			,
	year={2018}
		
	

}

@incollection{b5,
	
	
		,
	title={{The impact of internal marketing on employees job satisfaction of commercial banks in Jordan}}
		,
	author={{
			SI SAl-Hawary
		} and {
			KAAl -Qudah
		} and {
			PMAbutayeh
		} and {
			SMAbutayeh
		} and {
			DyMAl -Zyadat
		}}
		
		
		
		
	
	
		,
	journal={{Interdisciplinary Journal of Contemporary Research in Business}}
		
			4
			9
			
			,
	year={2013}
		
	

}

@incollection{b6,
	
	
		,
	title={{Human Resource Management Practices in ZAIN Cellular Communications Company Operating in Jordan}}
		,
	author={{
			SIAl -Hawary
		}}
	
	
		,
	journal={{Perspectives of Innovation in Economics and Business}}
		
			8
			2
			
			,
	year={2011}
		
	

}

@incollection{b7,
	
	
		,
	title={{Human Resource Management Practices as a Success Factor of Knowledge Management Implementation at Health Care Sector in Jordan}}
		,
	author={{
			SIAl-Hawary
		}}
	
	
		,
	journal={{International Journal of Business and Social Science}}
		
			6
			11
			
			,
	year={2015}
		
	

}

@book{b8,
	
	
		,
	author={{
			SIAl-Hawary
		} and {
			Ismael
		} and {
			M
		}}
		
		
		,
	title={{The Effect of using Information Technology in Achieving Competitive Advantage Strategies: A Field Study on the Jordanian Pharmaceutical Companies. Al Manara for Research and Studies, Economy and Administrative Sciences}}
				
			,
	year={2010}
			16
			
		
	

}

@incollection{b9,
	
	
		,
	title={{The Effect of Strategic Thinking Styles on the Enhancement Competitive Capabilities of Commercial Banks in Jordan}}
		,
	author={{
			SI SAl-Hawary
		} and {
			TF SHadad
		}}
		
	
	
		,
	journal={{International Journal of Business and Social Science}}
		
			7
			10
			
			,
	year={2016}
		
	

}

@incollection{b10,
	
	
		,
	title={{Level of Employers' Satisfaction on the Employees' Performance at the Irbid Industrial Zone in Jordan}}
		,
	author={{
			SI SAl-Hawary
		} and {
			IHaddad
		}}
		
	
	
		,
	journal={{International Journal of Academic Research in Economics and Management Sciences}}
		
			5
			4
			
			,
	year={2016}
		
	

}

@incollection{b11,
	
	
		,
	title={{The impact of Internal Marketing Practices on Services Quality of Commercial Banks in Jordan}}
		,
	author={{
			SI SAl-Hawary
		} and {
			AMetabis
		}}
		
	
	
		,
	journal={{International Journal of Services and Operations Management (IJSOM)}}
		
			13
			3
			
			,
	year={2013}
		
	

}

@incollection{b12,
	
	
		,
	title={{Organizational Commitment of the Employees of the Ports Security Affairs of the State of Kuwait: The Impact of Human Recourses Management Practices}}
		,
	author={{
			SI SAl-Hawary
		} and {
			HMAlajmi
		}}
		
	
	
		,
	journal={{International Journal of Academic Research in Economics and Management Sciences}}
		
			6
			1
			
			,
	year={2017}
		
	

}

@incollection{b13,
	
	
		,
	title={{Impact of Human Resources Management Practices on Employees' Satisfaction: A Field Study on the Rajhi Cement Factory}}
		,
	author={{
			SI SAl-Hawary
		} and {
			FAShdefat
		}}
		
	
	
		,
	journal={{International Journal of Academic Research in Accounting}}
		
			6
			4
			
			,
	year={2016}
		
	
	,
	note={Finance and Management Sciences}

}

@incollection{b14,
	
	
		,
	title={{Impact of Human Resource Strategies on Perceived Organizational Support at Jordanian Public Universities}}
		,
	author={{
			SI SAl-Hawary
		} and {
			WNusair
		}}
		
	
	
		,
	journal={{International Journal of Academic Research in Economics and Management Sciences}}
		
			17
			1
			
			,
	year={2017}
		
	

}

@incollection{b15,
	
	
		,
	title={{The Relationship between Transformational Leadership and Employees' Satisfaction at Jordanian Private Hospitals}}
		,
	author={{
			SI SAl-Hawary
		} and {
			HAAl-Zeaud
		} and {
			AMBatayneh
		}}
		
		
	
	
		,
	journal={{Business and Economic Horizons}}
		
			5
			2
			
			,
	year={2011}
		
	

}

@incollection{b16,
	
	
		,
	title={{Customer Relationship Management and Innovation Capabilities of Kuwait Airways}}
		,
	author={{
			SI SAl-Hawary
		} and {
			FAldaihani
		}}
		
	
	
		,
	journal={{International Journal of Academic Research in Economics and Management Sciences}}
		
			5
			4
			
			,
	year={2016}
		
	

}

@incollection{b17,
	
	
		,
	title={{Impact of Innovation on Customer Satisfaction and Brand Loyalty, A Study of Mobile Phones users in Pakistan}}
		,
	author={{
			RazaAli
		} and {
			KhurramNemati
		} and {
			MoazzamKhan
		} and {
			Iftikhar
		}}
		
		
		
	
	
		,
	journal={{European Journal of Social Sciences}}
		
			16
			2
			,
	year={2010}
		
	

}

@book{b18,
	
	
		,
	title={{Constraints of creative thinking}}
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	author={{
			Al-Mafraji
		} and {
			AliKhalifa
		}}
		
		
			,
	year={2003}
		
		
			Sultanate of Oman, Muscat, Sultan Qaboos University
		
	
	,
	note={Unpublished Master Thesis}

}

@book{b19,
	
	
		,
	title={{The role of computerized management information systems in management decision making: A case study of the Housing Bank for trade and finance}}
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	author={{
			Al-MshaqbehZiyad
		}}
		
			,
	year={2003}
			,
	address={Jordan}
		
		
			Faculty of Economics and Administrative Sciences, Yarmouk University
		
	
	,
	note={Unpublished Master Thesis}

}

@incollection{b20,
	
	
		,
	title={{Strategic Management as a key for Superior Competitive advantage of Sanitary Ware Suppliers in Kingdom of Saudi Arabia}}
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	author={{
			BA AAl-Nady
		} and {
			SI SAl-Hawary
		} and {
			MNAlolayyan
		}}
		
		
	
	
		,
	journal={{International Journal of Management and Information Technology}}
		
			7
			2
			
			,
	year={2013}
		
	

}

@book{b21,
	
	
		,
	title={{The effect of information technology on the performance of human resources in the Australian International Academy Melbourne board-certified and it effect on job performance}}
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	author={{
			AzizaAl-Otaibi
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			Abdul Rahman
		}}
		
		
			,
	year={2010}
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	address={Melbourne, Australia}
		
	
	,
	note={Master Thesis}

}

@book{b22,
	
	
		,
	title={{The role of information technology in improving the decision making process: A case study of agricultural credit Corporation in Jordan}}
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	author={{
			SamirAl-Qaisi
		}}
		
			,
	year={2004}
			,
	address={Amman, Jordan}
		
		
			University of Jordan
		
	
	,
	note={Unpublished Master Thesis}

}

@book{b23,
	
	
		,
	title={{The impact of organizational variables on the level of administrative innovation employed in the security services in Riyadh}}
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	author={{
			AbdullahAl-Saleem
		}}
		
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	year={2002}
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	address={Saudi Arabia}
		
		
			Naif Arab Academy for Security Sciences Arabic
		
	
	,
	note={Master Thesis}

}

@book{b24,
	
	
		,
	title={{Information management systems. Doha, Qatar: Publisher Arabic Organization for administrative development}}
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	author={{
			AlaAl-Salmi
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	year={2003}
		
	
	,
	note={research and studies}

}

@incollection{b25,
	
	
		,
	title={{Organizational climate in customs and its relationship to Administrative innovation}}
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	author={{
			Al-Shammari
		}}
	
	
		,
	journal={{Naif Arabic for Security Sciences}}
		
			,
	year={2002}
		
	
	,
	note={Master Thesis}

}

@book{b26,
	
	
		,
	title={{Introduction to innovation}}
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	author={{
			NadiaAl-Souror
		}}
		
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	year={2002}
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	publisher={Wael publishing}
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	address={Amman, Jordan}
		
	

}

@book{b27,
	
	
		,
	title={{Management information systems}}
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	author={{
			HassanAl-Zoubi
		}}
		
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	year={2007}
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	publisher={The Jordanian Ministry of Education Publisher}
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	address={Amman, Jordan}
		
	

}

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	author={{
			TeresaMAmabile
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	publisher={Springer-Verlag}
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	author={{
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			DanielCSmith
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	year={1996}
		
	

}

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	title={{Representing and Testing Organizational Theories: A Holistic Construal}}
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	author={{
			RichardPBagozzi
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		,
	title={{Exploring the relationship between information technology, Infrastructure and business process re-engineering}}
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	author={{
			GDBhatt
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	journal={{Business Process Management}}
		
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			2
			139
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	year={2000}
		
	

}

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	title={{The Creative Mind: Myths and Mechanisms}}
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	author={{
			MargaretABoden
		}}
		
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	year={2003}
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	publisher={NY: Basic Books}
		
	

}

@incollection{b33,
	
	
		,
	title={{The implications of information technology infrastructure}}
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	author={{
			MBroadbent
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			PWeill
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			DClair
		}}
		
		
		
	
	
		,
	journal={{MIS Quarterly}}
		
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	year={1999}
		
	

}

@incollection{b34,
	
	
		,
	title={{Innovation through time}}
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	author={{
			KBruland
		} and {
			DMowery
		}}
		
	
	
		,
	booktitle={{The Oxford Handbook of Innovation}}
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	editor={
			JFagerberg
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		}
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	publisher={Oxford University Press}
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	year={2006}
			
		
	

}

@incollection{b35,
	
	
		,
	title={{IS infrastructure: The influence of senior IT leadership and strategic information systems planning}}
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	author={{
			TAByrd
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			RLLewis
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			RVBradley
		}}
		
		
	
	
		,
	journal={{The Journal of Computer Information Systems}}
		
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	year={2006}
		
	

}

@incollection{b36,
	
	
		,
	title={{Examination of a path model relating information technology infrastructure with firm performance}}
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	author={{
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		} and {
			JPPitts
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			AMAdrian
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			NWDavidson
		}}
		
		
		
	
	
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	journal={{Journal of Business Logistics}}
		
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	year={2003}
		
	

}

@incollection{b37,
	
	
		,
	title={{Abilities: Their Structure}}
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	author={{
			RaymondBCattell
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	publisher={Houghton Mifflin}
		
	

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	title={{Managing information technology infrastructure: A new flexibility framework}}
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	author={{
			AChanopas
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			DKhang
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	journal={{Management Review News}}
		
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	year={2006}
		
	

}

@incollection{b39,
	
	
		,
	title={{Information technology Adoption for service innovation practices and competitive advantage: The case of financial firms}}
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	author={{
			JSChen
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	journal={{Information Research}}
		
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	year={2007}
		
	

}

@incollection{b40,
	
	
		,
	title={{A research on the relationship among market orientation, absorptive capability, organizational innovation climate and innovative behavior in Taiwan's manufacturing industry}}
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	author={{
			Chih-YangChao
		} and {
			Yong-ShunLin
		} and {
			Yu-LinCheng
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			Shu-ChiaLiao
		}}
		
		
		
	
	
		,
	journal={{African Journal of Business Management}}
		
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	year={2011}
		
	

}

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	title={{Measuring Creativity for Innovation Management}}
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	author={{
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	journal={{Journal of Technology Management & Innovation}}
		
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	year={2011}
		
	

}

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	title={{Implications of a Systems Perspective for the Study of Creativity. Handbook of Creativity}}
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	author={{
			MihalyCskszentmihalyi
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	editor={R. J., ed.}
		
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	year={1999}
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	publisher={Cambridge University Press}
			
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	address={Sternberg}
		
	

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	title={{Management, (5 th Ed}}
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	author={{
			RichardLDaft
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	year={2000}
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	publisher={The Dryden Press}
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	address={USA}
		
	

}

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	title={{E-commerce adoption in South African businesses}}
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	author={{
			AeKlerk
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	journal={{South African Journal of Business Management}}
		
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	year={2005. August 4, 2009}
		
	
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	note={Retrieved. from Ebsco database}

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	title={{The Role of Intellectual Capital Assets on the Radicalness of Innovation: Direct and Moderating Effects. UAM -Accenture Working Papers}}
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	author={{
			DelgadoVerde
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	year={2011}
		
		
			Universidad Complutense de Madrid
		
	

}

@incollection{b46,
	
	
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	title={{Corporate culture, customer orientation, and innovativeness in Japanese firms: A quadrad analysis}}
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	author={{
			RDeshpande´
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	title={{Creative management seminar for programs and activities in public and private institutions challenges for creative management}}
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	author={{
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	year={2008}
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	publisher={Arabic Organization for development}
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	address={Cairo, Egypt}
		
	

}

@incollection{b48,
	
	
		,
	title={{Organizational climate for creativity and innovation}}
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	author={{
			GEkvall
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	year={1996}
		
	

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	title={{The Role of Dairy Cooperatives in Stimulating Innovation and Market Oriented Small Holders Development: The Case of Ada'a Dairy Cooperative}}
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	author={{
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	year={2008}
		
		
			Central Ethiopia. M.Sc. Thesis, Haramaya University
		
	

}

@incollection{b50,
	
	
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	title={{A critical look at technological innovation typology and innovativeness terminology: A literature review}}
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	author={{
			RGarcia
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	journal={{Journal of Product Innovation Management}}
		
			19
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	year={2002}
		
	

}

@incollection{b51,
	
	
		,
	title={{A critical look at technological innovation typology and innovativeness terminology: a literature review}}
		,
	author={{
			RGarcia
		} and {
			RCalantone
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		,
	journal={{Journal of Product Innovation Management}}
		
			19
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			,
	year={2002}
		
	

}

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	author={{
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			HSField
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	year={1990}
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	publisher={The Dryden Press}
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	address={Chicago, IL}
		
	

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	author={{
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			AndersonJr
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			RETatham
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	title={{Multivariate Data Analysis. 5}}
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	publisher={Prentice -Hall International}
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	year={1998}
		
	
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	note={th ed.}

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@incollection{b54,
	
	
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	title={{The Impact of Technology Selection on Innovation Success and Organizational Performance}}
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	author={{
			ShenngbinHao
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	journal={{I Business Journal}}
		
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	year={2011}
		
	

}

@incollection{b55,
	
	
		,
	title={{Scales for the measurement of innovativeness}}
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	author={{
			HHurt
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	journal={{Human Communication Research}}
		
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}

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	title={{Innovation Concept, standards, theories, measurement, training, stages, Innovation process}}
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	author={{
			FathiJarwan
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	year={2002}
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	publisher={Dar Al-fikr publishing}
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	address={Amman, Jordan}
		
	

}

@incollection{b57,
	
	
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	title={{Determining factors for the adoption of e-Business: The case of SMEs in Korea}}
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	author={{
			BNJeon
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			KSHan
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			MJLee
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	journal={{Applied Economics}}
		
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	year={2006. August 4, 2009}
		
	
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	note={Retrieved. from Ebsco database}

}

@incollection{b58,
	
	
		,
	title={{Management information systems and information technology}}
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	author={{
			AmerKandilgi
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			AladdinJanbiya
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	booktitle={{Dar-Alsera for publishing, distribution and printing}}
				Amman -Jordan
		
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	year={2007}
		
	

}

@incollection{b59,
	
	
		,
	title={{The Effects of Information Technology Expertise on the Market Value of a Firm}}
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	author={{
			AshrafKhalaf
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	journal={{Journal of Information Systems}}
		
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	year={2007}
		
	

}

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	title={{Creative thinking for management to enhance the competitiveness of the enterprise, the Fourth International Forum on: Competition and competitive strategies of industrial enterprises out of fuel sector in Arabic countries}}
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	author={{
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	year={2007}
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	address={Annaba, Algeria}
		
		
			University Badji Mokhtar
		
	

}

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	title={{Administrative innovation}}
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	author={{
			KherAllah
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			JamalAnes
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	year={2009}
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	publisher={Dar Osama for publishing}
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	address={Amman, Jordan}
		
	

}

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	title={{Essence of Creativity}}
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	author={{
			StevenHKim
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	year={1990}
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	publisher={Oxford University Press}
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	address={New York}
		
	

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	title={{Encyclopedia of information science and technology}}
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	author={{
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		}}
		
		
			,
	year={2005}
			,
	publisher={Idea Group Inc}
			1
			,
	address={USA}
		
	

}

@incollection{b64,
	
	
		,
	title={{Information and communication technology usage patterns: A case study}}
		,
	author={{
			LaPierre
		} and {
			JMedeiros
		} and {
			RG
		}}
		
		
	
	
		,
	journal={{Journal of Strategic Marketing}}
		
			14
			3
			
			,
	year={2006. August 4, 2009}
		
	
	,
	note={Retrieved. from Ebsco database}

}

@book{b65,
	
	
		,
	title={{}}
		,
	author={{
			JaneLaudon
		} and {
			KennethCLaudon
		} and {
			P
		}}
		
		
		
			,
	year={2006}
		
	

}

@incollection{b66,
	
	
		,
	title={{Upper Saddle River -New Jersey}}
	
	
		,
	journal={{Management Information Systems}}
		
			9
			,
	publisher={Prentice Hall}
		
	

}

@book{b67,
	
	
		,
	title={{Management information systems: Managing the digital firm}}
		,
	author={{
			KCLaudon
		} and {
			JPLaudon
		}}
		
		
			,
	year={2007}
			,
	publisher={Pearson Prentice Hall}
			,
	address={Upper Saddle River, NJ}
		
	
	,
	note={th ed.}

}

@book{b68,
	
	
		,
	title={{Management information systems: Managing the digital firm}}
		,
	author={{
			KCLaudon
		} and {
			JPLaudon
		}}
		
		
			,
	year={2010}
			,
	publisher={Pearson Prentice Hall}
			,
	address={Upper Saddle River, NJ}
		
	
	,
	note={th ed.}

}

@incollection{b69,
	
	
		,
	title={{Virtuality, Communication, and New Product Team Creativity: A Social Network Perspective}}
		,
	author={{
			RogerTh A JLenders
		} and {
			MLJo
		} and {
			JanVan Engelen
		} and {
			Kratzer
		}}
		
		
		
	
	
		,
	journal={{Journal of Engineering and Technology Management}}
		
			20
			,
	year={2003. March/June}
		
	

}

@incollection{b70,
	
	
		,
	title={{Development of a measure for the information technology infrastructure construct}}
		,
	author={{
			BRLewis
		} and {
			TAByrd
		}}
		
	
	
		,
	journal={{European Journal of Information Systems}}
		
			12
			
			,
	year={2003}
		
	

}

@book{b71,
	
	
		,
	title={{Relationship between Knowledge Inertia, Organizational Learning and Organization Innovation}}
		,
	author={{
			SLiao
		} and {
			WFei
		} and {
			CLiu
		}}
		
		
		
			,
	year={2008}
			28
			
		
	
	,
	note={Technovation}

}

@incollection{b72,
	
	
		,
	title={{There's no Place Like Home? The Contributions of Work and Nonwork Creativity Support to Employees' Creative Performance}}
		,
	author={{
			NoraMadjar
		} and {
			GregROldham
		} and {
			MichaelGPratt
		}}
		
		
	
	
		,
	journal={{Academy of Management Journal}}
		
			4
			45
			,
	year={2002}
		
	

}

@incollection{b73,
	
	
		,
	title={{Glossary of terms}}
		
	
	
		,
	booktitle={{Psychometric theory}}
				,
	editor={
			JCNunnally
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			,
	publisher={McGraw-Hill}
			,
	year={2006. December 14. 2006. 1978}
		
		
			National Audit Office. (N.D.
		
	
	,
	note={nd ed.}

}

@incollection{b74,
	
	
		,
	title={{Employee Creativity: Personal and Contextual Factors at}}
		,
	author={{
			GregROldham
		} and {
			AnneCummings
		}}
		
	
	
		,
	journal={{Work. Academy of Management Journal}}
		
			39
			3
			
			,
	year={1996}
		
	

}

@incollection{b75,
	
	
		,
	title={{Information Communication Technology and Marketing of Airline Services in Malaysia: A Survey of Market Participants in the Airline Industry}}
		,
	author={{
			PhilemonOyewole
		}}
	
	
		,
	journal={{Services Marketing Quarterly}}
		
			4
			24
			,
	year={2008}
		
	

}

@incollection{b76,
	
	
		,
	title={{Databases}}
		,
	author={{
			MonebQteishat
		}}
	
	
		,
	booktitle={{Arabic Academy of finance and banking}}
				Amman, Jordan
		
			,
	year={1999}
		
	

}

@incollection{b77,
	
	
		,
	title={{The assimilation of E-business in manufacturing SMEs: Determinants and effects on growth and internationalization}}
		,
	author={{
			LRaymond
		} and {
			FBergeron
		} and {
			SBlili
		}}
		
		
	
	
		,
	journal={{Electronic Markets}}
		
			15
			2
			
			,
	year={2005}
		
	

}

@book{b78,
	
	
		,
	author={{
			JSchumpeter
		}}
		,
	title={{Theorie der wirtschaftlichen Entwicklung}}
				Berlin
		
			,
	publisher={Duncker and Gumbolt}
			,
	year={2008}
		
	
	,
	note={th ed.}

}

@incollection{b79,
	
	
		,
	title={{Determinants of innovative behavior: A path model of individual innovation in the workplace}}
		,
	author={{
			SGScott
		} and {
			RABruce
		}}
		
	
	
		,
	journal={{Journal of Academic Management}}
		
			37
			3
			,
	year={1994}
		
	

}

@book{b80,
	
	
		,
	title={{Intellectual Property: Source of innovation, creativity, growth and progress. International Chamber of Commerce}}
		,
	author={{
			GuySebban
		}}
		
			,
	year={2005}
		
	

}

@book{b81,
	
	
		,
	title={{Organizational and Personal Antecedents in Adaptation of Market-Orientation in the Public Sector. An Empirical Study of Local Municipal Social-Welfare Agencies}}
		,
	author={{
			NouritSegev
		}}
		
			,
	year={2011}
		
		
			University of Haifa
		
	
	,
	note={Unpublished Ph.D. Thesis}

}

@incollection{b82,
	
	
		,
	title={{Information Technology in Business Principle}}
		,
	author={{
			JamesASenn
		}}
	
	
		,
	journal={{Practices and Opportunities}}
		
			1
			,
	year={2000}
			,
	publisher={Prentice Hall}
		
	
	,
	note={Upper Saddle River}

}

@incollection{b83,
	
	
		,
	title={{Creativity}}
		,
	author={{
			DeanSimonton
		} and {
			Keith
		} and {
			CRSnyder
		} and {
			JShane
		} and {
			Copez
		}}
		
		
		
		
	
	
		,
	booktitle={{Handbook of Positive Psychology}}
				NY
		
			,
	publisher={Oxford University Press}
			,
	year={2002}
		
	

}

@book{b84,
	
	
		,
	title={{}}
		,
	author={{
			VVercauteren
		}}
		
			,
	year={2008}
		
	

}

@incollection{b85,
	
	
		,
	title={{Customer/supplier interaction for radical technological innovation: inhibitor or facilitator?}}
	
	
		,
	booktitle={{Proceedings of the 24 th Industrial marketing and Purchasing Conference}}
				the 24 th Industrial marketing and Purchasing ConferenceUppsala, Sweden
		
	

}

@incollection{b86,
	
	
		,
	title={{Market Orientation, Innovativeness, Product Innovation and Performance in Small Firms}}
		,
	author={{
			FransJVerhess
		} and {
			MathewTMeulenberg
		}}
		
	
	
		,
	journal={{Journal of Small Business Management}}
		
			42
			2
			
			,
	year={2004}
		
	

}

@incollection{b87,
	
	
		,
	title={{Assessing Advertising Creativity Using the Creative Product Semantic Scale}}
		,
	author={{
			AlisaWhite
		} and {
			BruceLSmith
		}}
		
	
	
		,
	journal={{Journal of Advertisement Research}}
		
			
			,
	year={2001. Nov}
		
	

}