@incollection{,
	
					
					
					29F3B6FE309255D1B8AFA978B53829E0
				,
	author={{Dr. Janes O.Samwel} and {Mount Meru University}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}1883139
}

@incollection{b0,
	
	
		,
	title={{Integrated Flexibility. A key to Competitive in Turbulent Environment}}
		,
	author={{
			PAhmed
		} and {
			GHardaker
		} and {
			MCarpenter
		}}
		
		
	
	
		,
	journal={{Long range planning}}
		
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			4
			
			,
	year={1996}
		
	

}

@incollection{b1,
	
	
		,
	title={{Corporate social responsibility influences employee commitment and organizational performance}}
		,
	author={{
			LAli
		} and {
			KRehman
		} and {
			SLAli
		} and {
			JYousaf
		} and {
			MZia
		}}
		
		
		
		
	
	
		,
	journal={{African Journal of Business Management}}
		
			4
			12
			
			,
	year={2010}
		
	

}

@incollection{b2,
	
	
		,
	title={{Executive Remuneration and Firm Performance: Evidence from a panel of mutual organizations}}
		,
	author={{
			KAmessa
		} and {
			LDrakeb
		}}
		
	
	
		,
	journal={{Published International Journal Article}}
		
			,
	year={2003}
		
		
			Universitity of Leicester and Nottingham Universitity
		
	

}

@book{b3,
	
	
		,
	title={{Armstrong's Handbook of Management and Leadership: Approaches to HRM and L&D}}
		,
	author={{
			MArmstrong
		}}
		
			,
	year={2005}
			,
	publisher={Kogan page Limited Publishing. United States}
		
	

}

@incollection{b4,
	
	
		,
	title={{Using corporate social responsibility to win the war for talent}}
		,
	author={{
			CBBhattacharya
		} and {
			SSen
		} and {
			DKorshun
		}}
		
		
	
	
		,
	journal={{MIT Sloan Management Review}}
		
			49
			1
			
			,
	year={2008}
		
	

}

@book{b5,
	
	
		,
	title={{The Business Review, Workplace Conflicts not inevitable}}
		,
	author={{
			MBrookins
		} and {
			DMedia
		} and {
			WBruceCalifonia
		} and {
			Newman
		}}
		
		
		
		
			,
	year={2002}
		
	

}

@incollection{b6,
	
	
		,
	title={{Resources for Employees, APA Centre for Organizational Flexibility}}
		,
	author={{
			TABoyle
		}}
	
	
		,
	journal={{Journal of manufacturing Technology Management}}
		
			17
			1
			
			,
	year={2006}
		
	

}

@incollection{b7,
	
	
		,
	title={{Encyclopaedia of Human Resource Management}}
		,
	author={{
			ABurns
		}}
	
	
		,
	journal={{Key Topics and Issues}}
		,
	editor={Prescott RK, Rothwell WJ}
		
			1
			186
			,
	year={2012}
			,
	publisher={John Wiley & Sons}
		
	
	,
	note={Employee Relations}

}

@incollection{b8,
	
	
		,
	title={{Job Satisfaction, Job Performance, and Effort: A Reexamination using Agency Theory}}
		,
	author={{
			MChristen
		} and {
			GIyer
		} and {
			DSoberman
		}}
		
		
	
	
		,
	journal={{Journal of Marketing}}
		
			70
			1
			
			,
	year={2006}
		
	

}

@incollection{b9,
	
	
		,
	title={{What businesses are doing to attract and retain employee-becoming an employer of choice}}
		,
	author={{
			KFClarke
		}}
	
	
		,
	journal={{Employee Benefits Journal}}
		
			9
			7
			
			,
	year={2001}
		
	

}

@incollection{b10,
	
	
		,
	title={{The impact of Human Resource Management Pratices on Perceptions of organizational Performance}}
		,
	author={{
			JDelaney
		} and {
			MAHuselid
		}}
		
	
	
		,
	journal={{Academy of Mangement Journal}}
		
			39
			4
			
			,
	year={1996}
		
	

}

@book{b11,
	
	
		,
	title={{Introducing Human Resource Management}}
		,
	author={{
			MFoot
		} and {
			CHook
		}}
		
		
			,
	year={2008}
			,
	publisher={Prentice Hall}
			,
	address={Harlow (Essex}
		
	
	,
	note={th ed.}

}

@book{b12,
	
	
		,
	title={{Understanding and Managing Organizational behavior}}
		,
	author={{
			JMGeorge
		} and {
			GRJones
		}}
		
		
			,
	year={2008}
			,
	publisher={Pearson/Prentice Hall}
			,
	address={New Yersey}
		
	
	,
	note={th}

}

@book{b13,
	
	
		,
	author={{
			JGennard
		} and {
			GJudge
		}}
		
		,
	title={{Employee Relations. London. (CIPD)}}
				
			,
	year={2002}
		
	

}

@incollection{b14,
	
	
		,
	title={{Relational Job Design and the Motivation to Make a Pro-social Differences}}
		,
	author={{
			AMGrant
		}}
	
	
		,
	journal={{Academic of Management Review}}
		
			32
			2
			
			,
	year={2007}
		
	

}

@incollection{b15,
	
	
		,
	title={{Managing Human Resources}}
		,
	author={{
			LRGomez-Mejia
		} and {
			DBBalkin
		} and {
			RLCardy
		}}
		
		
	
	
		,
	booktitle={{Practice Hall}}
				New Jersey
		
			,
	year={2001}
		
	
	,
	note={rd ed.}

}

@book{b16,
	
	
		,
	title={{Conflict management within a local government environment}}
		,
	author={{
			WHavenga
		}}
		
			,
	year={2002}
		
		
			Potchefstroom University
		
	

}

@book{b17,
	
	
		,
	title={{International Human Resource Management (2 nd Ed}}
		,
	author={{
			AHarzing
		} and {
			JRuysseveldt
		}}
		
		
			,
	year={2004}
			,
	publisher={London Sage Publications Ltd}
		
	

}

@book{b18,
	
	
		,
	title={{Organizational performance strategies}}
		,
	author={{
			CJHowes
		}}
		
			,
	year={2010}
		
	
	,
	note={Retrieved from www.opstrategies.org}

}

@incollection{b19,
	
	
		,
	title={{The Impact of Human Resource Management Practices on turnover, productivity and corporate financial performance}}
		,
	author={{
			MAHuselid
		}}
	
	
		,
	journal={{Academy of Management Journal}}
		
			3
			38
			
			,
	year={1995}
		
	

}

@book{b20,
	
	
		,
	title={{International Human Resource Management. Mc Graw-Hill}}
		,
	author={{
			JMIvancevich
		}}
		
			,
	year={2001}
			,
	address={Irwin, New York}
		
	

}

@incollection{b21,
	
	
		,
	title={{Influence of employee relations on organization performance of private universities in Kenya}}
		,
	author={{
			MNJames
		} and {
			LANickson
		}}
		
	
	
		,
	journal={{International Journal of Innovative Research and Studies}}
		
			2
			8
			
			,
	year={2016}
		
	

}

@book{b22,
	
	
		,
	author={{
			BSKaliski
		}}
		,
	title={{Encyclopedia of Business and Finance}}
				Detroit
		
			,
	year={2007}
		
	
	,
	note={Thompson Gale}

}

@book{b23,
	
	
		,
	title={{Human Bahavior at work, organizational Behavior}}
		,
	author={{
			DKeith
		} and {
			JWNewstrom
		}}
		
		
			,
	year={1989}
			,
	publisher={MCHill Book Company}
		
	
	,
	note={th ed.}

}

@book{b24,
	
	
		,
	title={{Employee Motivation: Addressing a crucial factor in your organization's performance. Employment relations today}}
		,
	author={{
			KAKovach
		}}
		
			,
	year={1995}
			,
	publisher={Harvard University Press}
			,
	address={London}
		
	

}

@incollection{b25,
	
	
		,
	title={{The effect of employee relationships and knowledge sharing on employees' performance. An empirical research on service industry}}
		,
	author={{
			HOKuzu
		} and {
			ODerya
		}}
		
		
	
	
		,
	journal={{Procedia Social and Behavioral Sciences}}
		
			109
			1
			
			,
	year={2014}
		
	

}

@book{b26,
	
	
		,
	title={{Employee Relations: Understanding the employment relationship}}
		,
	author={{
			PLewis
		} and {
			AThornhill
		} and {
			MSaunders
		}}
		
		
		
			,
	year={2003}
			,
	publisher={Financial Times Prentice Hall}
			,
	address={Harlow}
		
	

}

@incollection{b27,
	
	
		,
	title={{Leadership style and organizational commitment. A test on Malaysia manufacturing industry}}
		,
	author={{
			MLo
		} and {
			TRamayah
		} and {
			HWMin
		}}
		
		
	
	
		,
	journal={{African Journal of Marketing Management}}
		
			1
			6
			
			,
	year={2009}
		
	

}

@book{b28,
	
	
		,
	title={{The Best Practices for Managers-Employee Relations. Demand Media}}
		,
	author={{
			RMayhew
		}}
		
			,
	year={1985}
			,
	address={Houston. USA}
		
	

}

@incollection{b29,
	
	
		,
	title={{Impact of employee relations on employee performance in Hospitality industry of Pakistan}}
		,
	author={{
			SCMuhammad
		} and {
			SFarruk
		} and {
			RNaureen
		}}
		
		
	
	
		,
	journal={{Entrepreneurship and Innovation Management Journal}}
		
			1
			1
			
			,
	year={2013}
		
	

}

@book{b30,
	
	
		,
	title={{Organization behaviour: Foundations, realities and challenges}}
		,
	author={{
			DNelson
		} and {
			JQuick
		}}
		
		
			,
	year={2001}
			,
	publisher={South-West}
			,
	address={Cincinnati. OH}
		
	

}

@book{b31,
	
	
		,
	title={{Strategic Management (10 th Ed}}
		,
	author={{
			JPearce
		} and {
			RRobinsonJr
		}}
		
		
			,
	year={2009}
		
	
	,
	note={International Edition}

}

@book{b32,
	
	
		,
	title={{Strategic International Human resource Management Choices and Consequences in Multinational People Management}}
		,
	author={{
			SJPerkins
		} and {
			SMShortland
		}}
		
		,
	editor={nd ED.). London. Kogan Page}
		
			,
	year={2006}
		
	

}

@book{b33,
	
	
		,
	title={{Human Resource Management in the Multi Divisional Company}}
		,
	author={{
			JPurcell
		} and {
			BAhlstrand
		}}
		
		
			,
	year={1994}
			,
	publisher={Oxford University Press}
			,
	address={Oxford. USA}
		
	

}

@book{b34,
	
	
		,
	title={{Employment Relations}}
		,
	author={{
			EDRose
		}}
		
			,
	year={2008}
			,
	publisher={Pearson Education Ltd}
			,
	address={London. UK.}
		
	

}

@incollection{b35,
	
	
		,
	title={{The market within: A marketing approach to creating and developing high-value employment relationships}}
		,
	author={{
			LSchweitzer
		} and {
			SLyons
		}}
		
	
	
		,
	journal={{Business Horizons}}
		
			51
			
			,
	year={2008}
		
	

}

@book{b36,
	
	
		,
	title={{Organizational Behavior, Solutions for Management}}
		,
	author={{
			PDSweney
		} and {
			DBMc Farlin
		}}
		
		
			,
	year={2005}
			,
	publisher={McGraw-Hill/Irwin}
			,
	address={New York}
		
	

}

@incollection{b37,
	
	
		,
	title={{Human Resource management 4 th ed}}
		,
	author={{
			Torrington
		} and {
			Hall
		}}
		
	
	
		,
	journal={{Europe}}
		
			,
	year={1998}
			,
	publisher={Prentice Hall}
		
	

}

@incollection{b38,
	
	
		,
	title={{An Integrated Process Model of Communication Satisfaction and Organization Outcomes}}
		,
	author={{
			MTTsai
		} and {
			SSChuang
		} and {
			WPHsieh
		}}
		
		
	
	
		,
	journal={{Social Behavior and Personality}}
		
			37
			6
			
			,
	year={2009}
		
	

}

@book{b39,
	
	
		,
	title={{Organization behaviour}}
		,
	author={{
			RPVecchio
		}}
		
			,
	year={2000}
			,
	address={New York. Dryden}
		
	

}