@incollection{, 4C85AE43DA830B1CED2FED2F50D37FD8 , author={{DinkuManaye} and {AmareWorku} and {Dire Dawa University}}, journal={{Global Journal of Management and Business Research}}, journal={{GJMBR}}2249-45880975-585310.34257/GJMBR, address={Cambridge, United States}, publisher={Global Journals Organisation}1832127 } @book{b0, , title={{Queuing Theory and its Application: Analysis of the Sales Checkout Operation in ICA Supermarket}} , author={{ NAzmat }} , year={2007} University of Dalarna, Department of Economics & Society } @book{b1, , author={{ AUllah } and { IKhalid } and { ZXiao-Dong } and { AMuhammad }} 978-1-4799-3134-7/14/$31.00©2014 IEEE , title={{Sub-optimization of Bank Queuing System by Qualitative and Quantitative Analysis}} , year={2014} } @incollection{b2, , title={{Location of banking automatic teller machines based on convolution}} , author={{ MAAldajani } and { Alfares } and { HK }} , journal={{Systems Engineering Department}} 31261 , year={2009} King Fahd University of Petroleum and Minerals } @incollection{b3, , title={{Simulation Implements Demand-Driven Workforce Scheduler for Service Industry}} , author={{ MZottolo } and { EWilliams } and { OÜlgen }} , booktitle={{Proceedings of the 2007 Winter Simulation Conference}} the 2007 Winter Simulation ConferenceUSA , year={2007} } @incollection{b4, , title={{Introduction to the Art and Science of Simulation}} , author={{ RShannon }} , booktitle={{Proceedings of the 1998 Winter Simulation Conference}} the 1998 Winter Simulation ConferenceUSA , year={1998} } @incollection{b5, , title={{Introduction to Simulation}} , author={{ JBanks }} , booktitle={{Proceedings of the 2000 Winter Simulation Conference}} the 2000 Winter Simulation ConferenceUSA , year={2000} } @book{b6, , title={{The World as a Process: Simulations in the Natural and Social Sciences', PhilSci Archive}} , author={{ SHartmann }} , year={2005. April 2008} University of Pittsburgh } @book{b7, , title={{Simulation with Arena}} , author={{ DKelton } and { RSadowski } and { DSturrock }} , year={2004} , publisher={McGraw Hill Inc} , address={New York} , note={Third Edition} } @incollection{b8, , title={{Introduction into Modeling and Simulation}} , author={{ IICarson } and { J }} , booktitle={{Proceedings of the 2005 Winter Simulation Conference}} the 2005 Winter Simulation ConferenceUSA , year={2005} } @book{b9, , title={{Determining Bank Teller Scheduling using Simulation with Changing Arrival Rates}} , author={{ WChandra } and { WConner }} , year={2006. 13 November 2007} , address={USA} College of engineering, Pennsylvania State University , note={Research project} } @book{b10, , title={{Operations Management}} , author={{ RChase }} , year={2007} , publisher={McGraw Hill Inc} , note={Second Edition} } @book{b11, , title={{Operations Management}} , author={{ RReid } and { NSanders }} , year={2005} , publisher={Wiley Publishers} , note={Third Edition} } @incollection{b12, , title={{Introduction to Manufacturing Simulation}} , author={{ SMiller } and { DPegden }} , booktitle={{Proceedings of the 2000 Winter Simulation Conference}} the 2000 Winter Simulation ConferenceUSA , year={2000} } @book{b13, , title={{}} , author={{ PBhavin } and { PBhathawala }} , year={2013} } @incollection{b14, , title={{Queuing Model for Bank ATM System}} , journal={{Mathematical Sciences International Research Journal}} 2 2 } @incollection{b15, , title={{Analysis of M/M/I Queueing Model for ATM Facility}} , author={{ SSrinivasan } and { MSSundari }} , journal={{Global Journal of Theoretical and Applied Mathematics Sciences}} 2 1 , year={2012} } @incollection{b16, , title={{Case Study for Bank ATM Queuing Model}} , author={{ SDhar } and { TRahman }} , journal={{IOSR Journal of Mathematics (IOSR-JM)}} 7 1 , year={May. -Jun. 2013} } @book{b17, , title={{Real-world research: A resource for social scientists and practitioner-researchers}} , author={{ CRobson }} , year={1993} , publisher={Blackwell Publishing} , address={Malden} } @book{b18, , author={{ DTPhillips } and { JSJames }} , title={{Operations Research: Principles and Practice}} , publisher={John Wiley & Sons} , year={1987} , note={nd edn} } @book{b19, , title={{A Guide to Simulation}} , author={{ BPaul } and { LFBennett } and { ESLinus }} , year={1986} , publisher={Springer-Verlag} , address={New York, Berlin, Heidelberg, London, Paris, Tokyo} , note={nd edn} }