# Introduction rganizations are continuously faced with the demand and supply challenges of the changing market. In order For the organization to adapt to the intense competition in the market place and the rapid changes in technology, it requires organizational members have to be internally committed (Miller, 2003). The organization is then faced with a challenge of managing its employees' commitment throughout, to ensure sustainability. High quality of work life (QWL) is essential for organizations to continue to attract and retain employees. Walton (1974) proposed the conceptual categories of quality of work life. He suggested eight aspects in which employee's perceptions towards their work organizations could determine their quality of work life. Adequate and fair compensation, safe and healthy environment, development of human capacities, growth and security, social integrative, constitutionalism, the total life space and social relevance. Employees with a low level of organizational commitment tend to be unproductive, and some become loafers at work (Morrow, 1993) Organizational commitment, if low, leads to high turnover intention and actual turnover. High turnover brings destruction to the organization in the form of direct and indirect cost (Allen & Meyer, 1996). And al so a three-c omponent model is proposed by Meyer and Allen (1991). The three dimensions are as follows: Affective Commitment, Continuance Commitment, Normative Commitment. In recent years, the quality of work life (QWL) is increasingly being identified as a progressive indicator related to the function and sustainability of business organizations (Koonmee, Singhapakdi, Virakul & Lee, 2010). According to a research c onducted by Normala, Dau (2010) indicate that there was a relationship between quality of work life and organizational commitment. Therefore, this study is clearly examined the impact on quality of work life and organizational commitment of employees and serve as input for the organization to assist in decision making, in identifying key work places issues in order to devel op strategies to address and improve the quality of working life and to increase staff commitments to their organization. This research study based on selected one service sector organization in Sri Lanka. That is the Department of community-based corrections. Department of community-based corrections was established based on the community-based corrections act No: 46 of 1999 in the year 2008.The department has networked with government and non-government organizations to get the support to carry out community corrections process. # a) Statement of the Problem Quality of work life and organizational commitment are two of most important and fundamental subjects in today's organizational behavior. QWL has become one of the essential concerns among contemporary employees and employers. Metcalfe and Dick (2001) in their study conclude that "the low level of organizational commitment of constables could be attributed to inappropriate selection and promotion which lead to the perpetuation of managerial style and behavior that has a negative effect on organizational commitment of subordinates". Nowadays, individuals spend a great part of their lives in adulthood trying to get higher education degrees, job and, success in life. They have even delayed making a family. These individuals might be precious for their organizations, but trying to face workfamily problems and concentrating on a profession at the same time can reduce their efficiency at the work place. Cohen (2003) motivates that "lack of organizational commitment or loyalty is cited as an explanation of employee ab senteeism, turnover, reduced effort expenditure, theft, job dissatisfaction and unwillingness t o relocate". This study based on a service organization. It is a department of community-based correction. The department has been experiencing heavy workload s, place and time-related pressure. Based on the above issues, the staff can experience poor QWL that lead to less commitment in their job. Therefore, the increase in Quality of work life and organizational commitment can have a great impact on the level of interest, job satisfaction, willingness to stay, and organization performance. Based on the problem statement, the researcher i s interested to do this research proposing the issue that whether Quality of work life significantly and positively relates t o organizational commitment in Department of community-based corrections. This study focuses on addressing the following research question. # Does the quality of work life impact on organizational commitment in The Department of community-based corrections? # II. Literature Review Quality of work life (QWL) refers to the favorableness or unfavorableness of a job environment for people. It refers to the quality of a relationship between employees and the total working environment. It is concerned with increasing labor management cooperatives to solve the problems of improving organizational performance and employee commitment. The term quality of work life was first introduced by Davis and Albert (1972) during the International Labor Relations Conference (Hain & Einstein, 1990). In recent years, the quality of work life (QWL) is increasingly being identified as a progressive indicator related to the function and sustainability of business organizations (Koonmee, Singhapakdi, Virakul & Lee, 2010). Davis (1983) High quality of work life (QWL) is essential for organizations to continue to attract and retain employees (Sandrick, 2003). Dissatisfaction with quality work life is a problem, which affect s almost all workers regard less of p osition or status. Many managers seek to reduce dissatisfaction in all organizational levels, including their own. This is a complex problem however, because it is difficult to isolate and identify all of the attributes, which affect the quality of work life (Walton, 2005). O'Reilly and Chatman (1989) define OC as "an individual's psychological bond to the organization, including a sense of job involvement, loyalty, and belief in the values of the organization". On the other side of the definition, Meyer and Allen (1991) define OC as reflecting three broad themes: Affective, Continuance, and Normative. Thus, commitment is viewed as reflecting an affective orientation toward the organization, recognition of the costs associated with leaving the organization, and a moral obligation to remain with the organization. A three-component model is proposed by Meyer and Allen (1991). The three dimensions are as follows: ? Affective Commitment-Affective commitment is commitment based on a person's identification and involvement with an organization because they want to. ? Continuance Commitment-Continuance commitment is commitment based on the costs that would be incurred in leaving an organization. People with high continuance commitment stay with an organization because they have to. ? Normative Commi tment-Normative commitment is commitment based on ideology or a feeling of obligation to an organization. People with high normative commitment stay with an organization because they think that they should do so. Allen and Meyer (1996) define organizational commitment as a psychological condition that relates the criteria in the employee relationship in the organization and the implications of the decision to remain in the organization. This means that committed employee will remain in the organization as compared to the non-committed employee. Hoque and Rahman (1999) found that QWL is important for job performance, job satisfaction, labor turnover, labor-management relations which play a crucial role in determining the overall wellbeing of any industrial organization. Research by Koonmee (2010) suggests that ethical behavior has an impact on QWL and can lead, both directly and indirectly to positive impacts on jobrelated outcomes. In the validation of their need -based measure of QWL, Lee and Miller. (2001) found QWL increased job satisfaction, organizational commitment and esprit de corps and, noted that satisfaction of higher-order needs has a greater influence on the organizational commitment and, esprit de corps than lower-order needs (health and safety, and economic and familyrelated needs). Hosseini and Musavi (2009) studied the relationship between QWL with OC and its dimensions in the staff of Isfahan Body training organization. The results showed that there is a significant relationship between QWL and OC; however, there is not a significant relationship between dimensions of life quality, fair and enough payment with affective commitment and normative commitment. Freyedon et al. (2012) in his study entitled "Survey of relationship between QWL and OC in public organization" found that the Quality of work life and Organizational commitment has been studied less than the average amount of time it was low organizational commitment and concluded that there is a meaningful and positive relationship between staff and the QWL with three dimensi ons of organizational . Commitment It means that the Quality of work life in the organization i s better, even higher level s of Organizational commitment is high too. # III. Methodology Here focused on how this research study has been carried out scientifically. It explains the research conceptual framework, hypotheses and survey methodology, composition of the sample and method of analysis adopted to achieve the stated primary objective of the research: to examine the impact of quality of work life on organizational commitment in Department of community-based corrections. # a) Conceptual Framework # Independent Variable Dependent Variable # b) Expanded Conceptual Framework # Independent Variable Dependent Variable Source: Walton, R. E. (1974) and Allen and Meyer (1996). H6: Quality of work life is significantly positive impact on organizational commitment in the department of community-based correction. # IV. Data Analysis The main statistical analysis of Descriptive analysis, Correlation analysis and Regression analysis were used in this study. The mean and standard deviation values of normative commitment factor contribute by 3.7773 and 0.67135 respectively. The researcher can obtain above conclusion from the descriptive statistics of the study's variables. # a) Correlation Analysis Correlation analysis is a statistical analysis to measure the strength of a relationship between the variables. In this study, the researcher uses Pearson Correlation coefficient(r) to determine the strength and direction of the two continuous variables. Pearson Correlation coefficient(r) can take values from -1 to +1 and size of the value of the coefficient indicates the strength of the relationship and (-or +) indicates the direction. If the correlation coefficient is 0, there is no relationship between the variables. Table 4.2 shows the correlation between the factors and organizational commitment. In above table 4.2, shows the significant values of QWL factors (adequate income and fair compensation, safe and healthy working conditions, opportunity for continued growth and security, social integration in the work organization, constitutionalism in the work organization) and organizational commitment (affective commitment, continuance commitment and normative commitment). If these are less than 0.01, the researcher can identify a relationship between the factors and organizational commitment. According to the details in above table, the significant value is 0.000 in all five factors. Therefore, there is a relationship between the factors and organizational commitment. If the Pearson correlation value i s plus value (p=0.000), there is a positive relationship between the variables. By identifying the Pearson correlation values, researcher can identify there is a relationship between all five factors and organizational commitment in the department of community-based c orrection. The adequate and fair compensation and organizational commitment have a strong positive correlation (r=0.957) The Safe and healthy working conditions and organizational commitment have positive correlation (r=0.312). The opportunity for continued growth and security and organizational commitment have a strong positive correlation (r=0.554). The social integration in the work organization and organizational commitment have a strong positive correlation(r=0.951). The constitutionalism in the work organization and organizational commitment have a strong positive correlation(r=0.957). Therefore, researcher can identify the adequate income and fair compensation, safe and healthy working conditions, opportunity for continued growth and security, social integration in the work organization, constitutionalism in the work organization and have a positive relationship with organizational commitment (affective commitment, continuance commitment and normative commitment). Summary of the Correlation analysis for the Quality of Work Life and Organizational Commitment. The correlations between Quality of work life and organizational commitment have a strong positive relationship. (r=0.966, P<0.01) (Affective commitment (r=0.944), continuance commitment (r=0.842) and normative commitment (r=0.797). # b) Results and Discussion # i. Testing of Hypotheses For testing the hypotheses, the researcher used regression analysis. # c) Regression Analysis The Regression analysis i s used to identify the impact of independent variables on the dependent variable. The researcher has used the simple regression analysis that is used to analysis how far the adequate income and fair compensation, safe and healthy working conditions, opportunity for continued growth and security, social integration in the work organization, constitutionalism in the work organization have an impact on organizational commitment. # Global Journal of Management and Business Research Volume XVIII Issue I Version I Year ( ) i. Testing the Impact of Adequate income and fair compensation on organizational commitment H0: Impact of Adequate income and fair compensation is not significantly positive impact on organizational commitment in the department of community-based correction. H1: Impact of Adequate income and fair compensation is significantly positive impact on organizational commitment in the department of community-based correction. The above table shows that Adjusted R 2 value is 0.624 which means, safe and healthy working condition make the impact of 62.4% on organizational commitment in the department of community-base correction. So that safe and healthy working conditions has significantly positive impact on organizational commitment by 65.7% (B=0.657, P<0.05). Therefore, Null hypothesis H0 i s rejected. Alternative hypothesis H2 is accepted. iii. Testing the Impact of opportunity for continued growth and security on organizational commitment H0: Impact of opportunity for continued growth and security is not significantly positive impact on organizational commitment in the department of community-based correction. H3: Impact of opportunity for continued growth and security is significantly positive impact on organizational commitment in the of community-based correction. The above table shows that Adjusted R 2 value is 0.502 which means, opportunity for continued growth and security has the impact of 50.2% on organizational commitment in the department of community base correction. So that opportunity for c ontinued growth and security has significantly positive impact on organizational commitment by 55.4 % (B=0.554, P<0.05) Therefore Null hyp othesis H0 i s rejected. Alternative hypothesi s H3 i s accept. iv. Testing the Im pact of social integration in the work organization on organizational commi tment H0: Impact of social integration in the work organization is not significantly positive impact on organizational commitment in the department of community-based correction. H4: Impact of social integration in the work organization is significantly positive impact on organizational commitment in the department of community-based correction. The above table shows that Adjusted R 2 value is 0.570 which means; Social integration in the work organization has the impact of 57% on organizational commitment in the department of community-based correction. So that Social integration in the work organization has significantly positive impact on organizational commitment by 65.8 % (B=0.658, P<0.05). Therefore, Null hypothesis H0 is rejected. Alternative hypothesi s H4 i s accepted. The above table shows that Adjusted R 2 value is 0.620 which means, constitutionalism in the work organization. Has the impact of 62.0% on organizational commitment in the department community-based correction? So that constitutionalism in the work organization has significantly positive impact on organizational commitment by 69.8 % (B=0.698, P<0.05). Therefore, Null hypothesis H0 is rejected. Alternative hypothesi s H5 i s accepted. H1: Adequate income and fair compensation is significantly positive impact on organizatio nal commitment in the department of community-based correction. H2: Safe and healthy working conditio n is significantly positive impact on organizatio nal commitment in the department of community-based correction. H3: Opportunity for continued growth and security is significantly positive impact on organizatio nal commitment in the department of community-based correction. H4: Social integration in the work organization is significantly positive impact on organizatio nal commitment in the department of community-based correction. The main objectives of this research are to identify the impact of Quality of work life on organizational commitment with special reference to the department of community-based correction. Under this research, Quality of work life consist s of five dimensions. They are namely adequate income and fair compensation, safe and healthy working conditions, opportunity for continued growth and security, social integration in the work organization, constitutionalism in the work organization. Hypotheses were developed to test the level of variables and level of impact between quality of work life on organizational commitment. So far, to identify the correlation between adequate income and fair compensation on organizational commitment, to identify the correlation between safe and healthy working conditions on organizational commitment, to identify the correlation between opportunity for continued growth and security on organizational commitment, to identify the correlation between social integration in the work organization on organizational commitment and to identify the correlation between constitutionalism in the work organization on organizational commitment in department of community-based correction, and these five objectives are achieved. The significant value is 0.000 in all five factors. Therefore, there i s a relationship between the factors and organizational commitment. If the Pearson correlation value is (p=0.000), there is a positive relationship between the variables. By identifying the Pearson correlation values, researcher can identify there is a relationship between all five factors and organizational commitment in the department of community-based correction. To identify the impact of income and fair compensation on organizational commitment, to identify the impact of and healthy working conditions on organizational commitment, to identify the impact of opportunity for continued growth and sec urity on organizational commitment, to identify the impact of social integration in the work organization on organizational commitment, to identify the impact of constitutionalism in the work organization on organizational commitment and that have proved from H1 to H5 are significantly positive impact on organizational commitment. Therefore, all above objectives and hypothesizes are achieved and accepted. According to the research findings, all the factors considered under the conceptual framework have a positive impact with the impact of quality of work life on organizational commitment. However, the level of impact of each factor is different from one another. There is a stronger linear impact on quality of work life on organizational commitment it is measured 0.710 coefficient value. According to the calculations in here safe and healthy working condition is leads more in factors. The findings of the regressi on analysi s reveals that the main objective that "to measure the impact of quality of work life on organizational commitment in the department of community-based correction." is achieved. At the same time, null hypothesis is rejected and alternative hypothesi s is accepted at the 5% significance level. Finally, from this study, researcher can come up with the conclusion quality of work life can impact on organizational commitment. 41DimensionsMeanStd. DeviationQuality of work life3.80550.56630Adequate and fair compensation3.75730.59908Safe and healthy working condition3.76910.59076Opportunity for continued growth and security3.90150.61430Social integration in the work organization3.59110.33955Constitutionalism in the work organization3.55360.45950Organizational commitment3.83440.22040Affective commitment3.26250.37132Continuance commitment3.87490.56788Normative commitment3.77730.67135(Source: Survey data 2017) 42OCACCCNC 43OCACCCNC 44VariablesRR SquareAdjusted R SquareStd. Error of the EstimateSig.Adequate income and fair compensation and organizatio nal commitment.788 a.545.541.36872.000(Source: Survey Data, 2017)The above table shows that Adjusted R Squarecommitment in the department of community-basedvalue is 0.541 which means; adequate income and faircorrection.compensation make the impact of 54.1% on organizational commitment in the department of community-base correction. So that adequate income and fair compensation has a significantly positive impact on organizational commitment by 78.8%H2: Impact of Safe and a healthy working condition is significantly positive impact on organizational commitment in the department of community-based correction.(B=0.788, P<0.05). Therefore, Null hypothesis H0 isrejected. Alternative hypothesis H1 is accepted.ii. Testing the Impact of Safe and healthy workingconditions on organizational commitmentH0: Impact of Safe and a healthy working condition isnot significantly positive impact on organizational 45VariablesRR SquareAdjusted R SquareStd. Error of the EstimateSig.safe and healthy working conditions and organizatio nal commitment.657 a.587.624.51080.000a. Predictors: (Constant), safe and healthy working condition(Source: Survey Data, 2017) 46VariablesRR SquareAdjusted R SquareStd. Error of the EstimateSig.opportunity for continued growth and security and organizatio nal commitment.554 a.497.502.27211.000a. Predictors: (Constant), opportunity for continued growth and security (Source: Survey Data, 2017) 47VariablesRR SquareAdjusted R SquareStd. Error of the EstimateSig.Social integration in the work organizatio n and organizational commitment..658 a.574.570.35673.000a. Predictors: (Co nstant), Social integration in the work organization(Source: Survey Data, 2017) 48VariablesRR SquareAdjusted R SquareStd. Error of the EstimateSig.Constitutionalism in the work organization and organizatio nal commitment..698 a.624.620.35673.000(Source: Survey Data, 2017) 49VariablesRR SquareAdjusted R SquareStd. Error of the EstimateSig.Quality of work life and organizational commitment.766 a.729.710.15657.000(Source: Survey Data, 2017) 411HypothesesAdjusted R2Results © 2018 Global Journals The Impact of Quality of Work Life on Organizational Commitment with Special Reference to Department of Community based Corrections * Affective, Continuance, and Normative commitment to the organization: An examination of construct validity NJAllen JPMeyer Journal of voca tional Behavior 49 1996 * Multiple commitments in the workplace: An integrative approach ACohen 2003 Lawrence Erlbaum Associates Publishers London * Learning from the design of new organization LEDavis The quality of working life and the 1980s HFKolondy HVan Beinum New York praeger 1983. 1983 80 * DavisLouis FCherns BAlbert The Quality of Working life II New York 1972 * Survey relation between Quality of work life and Organizational Commitment in public organization AFreyedon SAdel REbrahim Interdi sciplinary Journal of contemporary Research in Business 4 1 2012 * Quality of work life (QWL): What can unions do? 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