@incollection{, 7905B7BE31951564B77E7AC3BF9767BE , author={{Success OsamedeAbusomwan} and {Success OsamedeAbusomwan} and {University of Benin, Benin City.}}, journal={{Global Journal of Management and Business Research}}, journal={{GJMBR}}2249-45880975-585310.34257/GJMBR, address={Cambridge, United States}, publisher={Global Journals Organisation}1833341 } @book{b0, , title={{Banking Shaped by Customer: North America Consumer Digital Banking Survey}} , author={{ Accenture }} , year={2015. 13th July, 2017} } @book{b1, , title={{Physical Evidence and Customer Patronage: An Empirical Study of the Nigerian Banking Sector}} , author={{ KCAdiele } and { DGMiebaka } and { AC&ezirim }} , year={2015} } @book{b2, , title={{The Banking Sector and Macroeconomic Indicators: Some Evidence from Hungary and Poland}} , author={{ MFestic } and { J&beko }} , year={2008} } @book{b3, , title={{Macroeconomic Conditions and Banking Performance in Hong Kong SAR: A Panel Data Study}} , author={{ SGerlach } and { WPeng } and { C&shu }} , year={2005} 22 , note={BIS paper No} } @book{b4, , title={{The Effect of Macroeconomic Conditions on Bank's Risk and Profitability. Research Discussion Paper-System Stability Department}} , author={{ MGizycki }} , year={2001} , address={Reserve Bank of Australia} } @book{b5, , author={{ SPGupta }} , title={{Statistical Methods}} New Delhi , publisher={Sultan Chand & Sons Educational Publishers} , year={2013} } @incollection{b6, , title={{The impact of macroeconomic variables on the profitability of listed commercial banks in Pakistan}} , author={{ SKanwal } and { M&nadeem }} , journal={{European Journal of Business and Social Sciences}} 2 9 , year={2013} } @book{b7, , title={{Africa Banking Industry Customer Satisfaction Survey. Available at: resourcedat. com/docs/kpmg-banking-industry customer-satisfaction-survey}} , author={{ Kpmg }} , year={2013. 2013. 5th December, 2016} } @incollection{b8, , title={{The Relationship between Customer Satisfaction and Loyalty with the Bank Performance in IRAN}} , author={{ SNayebzadeh } and { MJalaly } and { HM&shamsi }} , journal={{International Journal of Academic Research in Business and Social Sciences}} 3 6 , year={2013} } @incollection{b9, , title={{Determinants of deposit money banks' profitability in Nigeria}} , author={{ FOOlaoye } and { OM&olarewaju }} , journal={{Arabian Journal of Business and Management Review}} 4 9 , year={2015} } @book{b10, , title={{The Effect of Macroecnomic Variables on the Financial Performance of Non-Bank Financial Institutions in Kenya}} , author={{ GMOngeri }} , year={2014} , note={A Research Project Report} , note={Submitted in Partial Fulfillment of the Requirements for the Award of the Degree of Masters of Science in Finance} } @incollection{b11, , title={{Determinants of Financial Performance of Commercial Banks in Kenya}} , author={{ VOOngore } and { GBKusa }} , journal={{International Journal of Economics and Financial issues}} 3 1 , year={2013} } @incollection{b12, , title={{The Impact of Macroeconomic Variables on the Profitability of Listed Commercial Banks in Nigeria}} , author={{ IOOsamwonyi } and { ICMicheal }} , journal={{European Journal of Accounting Auditing and Finance Research}} 2 10 , year={2014} } @incollection{b13, , title={{Macroeconomic Variable and its Influence on Performance of Indonesian Islamic Banking}} , author={{ YCPatrama }} , journal={{Journal of Islamic Economics}} 7 1 , year={2015} } @book{b14, , title={{Available at: www.ivoryresearch.com/Proposal-The-Impact-of-Economic-Recession-on-Customer-Loyalty-to-Banks.pdf}} , author={{ RRoberts }} , year={2011. 13th July, 2017} , note={Impact of Economic Recession on Customer Loyalty to Banks. Accessed} } @book{b15, , title={{Financial Institutions Management: A Modern Perspective}} , author={{ ASaunders }} , year={1994} , publisher={Richard D Irwin Inc} , address={USA} } @incollection{b16, , title={{The Macroeconomic Determinants of Profitability among Commercial Banks in Namibia}} , author={{ JP SSheefeeni }} , journal={{Journal of Emerging Issues in Economics, Finance and Banking}} 4 1 , year={2015} } @book{b17, , title={{Effect of Macroeconomic Variables on Profitability of Commercial Banks Listed in the Nairobi Securities Exchange}} , author={{ CNSimiyu }} , year={2015} } @book{b18, , title={{Effect of Macroeconomic Factors on Commercial Banks Profitability in Kenya: Case of Equity Bank Limited}} , author={{ OEvans } and { EKiganda }} , year={2014} } @incollection{b19, , title={{}} , author={{ TCPowell }} , journal={{Organisational Alignment as Competitive Advantage. Strategic Management Journal}} 13 , year={1992} }